Our business models

We offer a variety of business models to match your solutions and integration capabilities. Depending on how you wish to manage the commercial relationship and the flow of funds, choose the setup that suits your business goals.

Check the guide below for more information about each of our models.

Platforms partner

As a platform partner, you offer your affiliates a specialized software solution with payment capabilities embedded directly into the product. Your backend integrates with the MultiSafepay API and incorporates our payment services as part of your software offering.

Digital Agency

As a Digital Agency, you offer your affiliates a technical business solution and refer them to MultiSafepay as the optimal choice for their payment processing during the webshop implementation phase. In return, we provide technical support, partner benefits, and commercial incentives.

Integration partner

Integration partners may refer affiliates to MultiSafepay, but those affiliates contract and operate independently. The partner provides a technical integration or software that connects with MultiSafepay for specific operational or technical purposes.

Terminal Reseller

As a Terminal Reseller, you provide affiliates with physical payment terminals for in-person payments. You act as a commercial partner distributing and leasing hardware, while affiliates contract directly with MultiSafepay (or another acquirer) for payment processing.

Terminal Resellers do not offer a fully integrated software solution and are not involved in transaction processing or merchant account management.

Commercial models

We offer a variety of commercial models, each defining affiliate onboarding and management, pricing structure, and commercial and operational responsibility.

Kickback

As a Kickback partner, you act as a referrer by introducing affiliates to MultiSafepay. You are not involved in pricing, contracting, onboarding, or merchant support. MultiSafepay fully manages the commercial relationship, including sales, pricing, onboarding, billing, and support.

Buy-Sell

As a Buy-Sell partner, you have full flexibility and control over how you price payment processing for your affiliates. As the partner, you can set custom pricing per payment method for each affiliate, and you earn a commission on every transaction they process based on the difference between your partner rates and the rates you set for them.

How to manually adjust your affiliate's fees

1. Sign in to your MultiSafepay dashboard .
2. Go to Affiliates > Overview.
3. Click on the relevant affiliate.
4. Go to the payment method you want to modify and click Edit.
5. You can adjust the sell rate per transaction processed with said payment method.

Buy model

As a BUY partner, you act as the single point of contact for your affiliates and fully white-label the payment proposition. You manage pricing, billing, and affiliate relationships, while MultiSafepay provides backend processing, acquiring services, and merchant onboarding support.

Split payment partner

As a split payment partner, you can distribute a transaction amount among several of your affiliates. Products purchased by the customer can be charged from different shops in a single transaction.

Transactions can be processed either through your partner account or your affiliated merchants' accounts. A fee is agreed upon beforehand between you and the affiliated merchant per transaction.

To learn how to split a payment, check our recipe.

Refunds and invoicing

When using split payments, consider the following to understand where transactions and related operations are processed:

Refunds
Transactions can be created from either your partner account or your affiliates’ accounts. The account from which the transaction originates determines where the refund is processed.

• Via API: Make a refund order request. Ensure to use the correct API key for your partner website or affiliate website.
• Via your partner or affiliate dashboard: See how to refund a split payment for more information.
  
  

Invoices
Invoices are generated monthly. Depending on where transactions are processed, invoices are issued to your partner account or your affiliated merchants' accounts.

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💬 Support

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