For migrating merchants

If you are migrating from Alipay, you first need to activate Alipay+ for your account.

Then, if using:

Alipay+ is the next generation of Alipay: a leading global payment method that lets customers link their card or bank account to a wide range of Asian wallets. It supports online, QR, and contactless POS payments, as well as international money transfers.

For Chinese customers, Alipay accounts are verified and linked to their Chinese bank account. Non-Chinese customers can also pay with Alipay using the Tour Pass.

CountriesWorldwide (50 active countries)
Primary countries: China, Hong Kong, Indonesia, Macau, Malaysia, Philippines, South Korea, Taiwan, Thailand.
CurrenciesEUR, USD (currency conversion in EUR only)
ChargebacksNo, Alipay+ has its own disputes process.
Payment pagesYes (current version only)
RefundsYes: Full, partial, and API refunds
Second ChanceYes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Alipay+ payment flow

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected to Alipay+.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
The customer didn't complete payment within 10 minutes. This status appears after 1 hour in our system.ExpiredExpired
The customer cancelled the transaction, or clicked Back after selecting Alipay+.VoidVoid
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted


  1. Email a request to [email protected]
    We check your eligibility and onboard you with Alipay+. We may contact you for information.
  2. Once approved, sign in to your MultiSafepay dashboard .
  3. To activate the payment method for:
  • All sites, go to Settings > Payment methods.
  • A specific site, go to Sites, and then click the relevant site.
  1. Select the checkbox for the payment method, and then click Save changes.

💬 Support: If the payment method isn't visible in your dashboard, email [email protected]



  • See API reference – Create order > Wallet order.

    Example requests

    For example requests, on the Create order page, in the black sandbox, see Examples > Alipay(+) direct/redirect.
    Set gateway to ALIPAYPLUS, and type to direct or redirect.

  • Transactions expire after 10 minutes on Alipay+, and after 1 hour in our system.

  • Required field: Merchant country code

Ready-made integrations

Coming soon in our integrations.


To test Alipay+ payments, see Testing payment methods - Wallets.

User guide

Amount limits

Minimum and maximum amounts apply to some wallets.

See all amount limits
AlipayHKHong Kong dollar (HKD)0.10HKD 9,999,999
DanaIndonesian rupiah (IDR)30020,000,000
GCashPhilippine peso (PHP)1PHP 100,000
KakaoPaySouth Korean won (KRW)502,000,000
TnGDMalaysian ringgit (MYR)0.109,999,999
TrueMoneyThai baht (THB)1-

Branding requirement

Alipay+ requires all merchants to display the Alipay+ partner logo and the logos of at least 3 of its supported wallets in every payment interface, e.g. payment pages, payment components, FastCheckout.


For all logos, see MultiSafepay GitHub – Icons .


Alipay+ aggregates a wide range of Asian wallets.

Supported wallets
  • Alipay China and AlipayHK
  • Boost
  • BPI
  • Dana
  • Ezlink
  • KakaoPay
  • RLP
  • Touch 'n Go
  • Truemoney GCash



Email [email protected]

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