Giropay (End-of-life)
Giropay is the leading inter-bank payment method in Germany, connecting all major German retail banks. Customers pay from their own online banking environment. Settlement is instant and guaranteed.
Note:Giropay is end-of-life as of 01 July 2024. New activations are no longer possible.
Read how Giropay can benefit your business on multisafepay.com
Supports | Details |
---|---|
Countries | Germany |
Currencies | EUR |
Chargebacks | No |
Payment pages | Yes (current and deprecated versions) |
Refunds | Yes: Full and partial |
Second Chance | Yes |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds. | Description | Order status | Transaction status |
---|---|---|---|
The customer has been redirected to their bank. | Initialized | Initialized | |
MultiSafepay has collected payment. | Completed | Completed | |
The customer cancelled the transaction. | Void | Void | |
The customer didn't complete payment within 10 minutes. | Expired | Expired | |
Refunds: Refund initiated. | Initialized | Initialized | |
Refunds: Refund complete. | Completed | Completed |
Activation
- Sign in to your MultiSafepay dashboard . To activate the payment method for:
- All websites, go to Settings > Payment methods.
- A specific website, go to Websites, and then click the relevant website.
- Select the checkbox for the payment method, and then click Save changes.💬 Support: If the payment method isn't visible in your dashboard, email [email protected]
Integration
API
See API reference – Create order > Banking order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > Giropay redirect.

- Transactions don't expire.
Ready-made integrations
Supported in all ready-made integrations .
Testing
To test Giropay payments, see Testing payment methods - Banking methods .<br>
Support
Email [email protected]
Updated about 20 hours ago