Giropay

⚠️

Note:

SupportsDetails
CountriesGermany
CurrenciesEUR
ChargebacksNo
Payment pagesYes (current and deprecated versions)
RefundsYes: Full and partial
Second ChanceYes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.


Payment statuses

The table below sets out the order status and transaction status for payments and refunds.DescriptionOrder statusTransaction status
The customer has been redirected to their bank.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
The customer cancelled the transaction.VoidVoid
The customer didn't complete payment within 10 minutes.ExpiredExpired
Refunds: Refund initiated.InitializedInitialized
Refunds: Refund complete.CompletedCompleted

Activation

  1. Sign in to your MultiSafepay dashboard . To activate the payment method for:
    • All websites, go to Settings > Payment methods.
    • A specific website, go to Websites, and then click the relevant website.
  2. Select the checkbox for the payment method, and then click Save changes.💬 Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

See API reference "“ Create order > Banking order.

Example requests
MultiSafepay Sandbox Test Process GIF
  • Transactions don't expire.

Ready-made integrations

Supported in all ready-made integrations .

Testing



💬

Support

Email [email protected]