Dotpay
Dotpay is an inter-bank payment method that links all major Polish retail banks.
Customers pay from their own online banking environment.
Read how Dotpay can benefit your business on multisafepay.com
| Supports | Details |
|---|---|
| Countries | Poland |
| Currencies | EUR, PLN |
| Chargebacks | No |
| Payment pages | Yes (current and deprecated versions) |
| Refunds | Yes: Full and partial |
| Second Chance | Yes |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds.
| Description | Order status | Transaction status |
|---|---|---|
| The customer has been redirected to their bank. | Initialized | Initialized |
| MultiSafepay has collected payment. | Completed | Completed |
| The customer didn't complete payment within 3 days. | Expired | Expired |
| Refunds: Refund initiated. | Reserved | Reserved |
| Refunds: Refund complete. | Completed | Completed |
Activation
- Email a request to sales@multisafepay.com
We check your eligibility and if approved, activate the payment method for your account. - Once approved, sign in to your MultiSafepay dashboard .
- To activate the payment method for:
- All websites, go to Settings > Payment methods.
- A specific website, go to Websites, and then click the relevant website.
- Select the checkbox for the payment method, and then click Save changes.
💬 Support: If the payment method isn't visible in your dashboard, email integration@multisafepay.com
Integration
API
-
See API reference – Create order > Banking order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > Dotpay redirect.
⚠️ Note: Direct requests are not supported for Dotpay.
-
Transactions expire after 3 days.
Ready-made integrations
Supported in all ready-made integrations.
Testing
To test Dotpay payments, see Testing payment methods - Banking methods.
Support
Email support@multisafepay.com
Updated 15 days ago