Operations guide

After completing your integration, use this guide to manage your MultiSafepay POS solution.

Learn how to cancel payments, process refunds, retrieve receipts, manage terminals and terminal groups, interpret payment statuses, and monitor transactions through the API, your terminal, or the MultiSafepay dashboard.

Authentication

When using our POS endpoints, always use the API key of your device's terminal group. You can retrieve your API key from your MultiSafepay dashboard under Manage groups.

⚠️

Note:

Using an incorrect API key can cause subsequent API calls associated with that order to fail.


How to cancel an order

You can cancel an order:



How to process a refund

You can process refunds:



Receipts

You can retrieve receipt details:



Device management

You can manage your devices:


Did this page help you?