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Alipay will soon deprecate. We recommend migrating to Alipay+ as soon as possible.

Alipay is a leading global payment method that lets Chinese customers link their credit card or bank account to a digital wallet. It supports online, QR, and contactless <> payments, as well as international money transfers.

For Chinese customers, Alipay accounts are verified and linked to their Chinese bank account. Since 2021, non-Chinese customers can also pay with Alipay using the Tour Pass.

Read how Alipay can benefit your business on multisafepay.com

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

Activation

1. Email a request to [email protected]
   We check your eligibility and if approved, activate the payment method for your account.
2. Once approved, sign in to your MultiSafepay dashboard .
3. To activate the payment method for:
   • All sites, go to Settings > Payment methods.
   • A specific site:
     • Go to Integrations > Sites, and then click the relevant site.
     • On the Site profile page, under Payment methods, click Select payment methods.
4. Select the checkbox for the payment method, and then click Save changes.

💬 Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

• See API reference – Create order > Wallet order.

  Example requests

  
  

  For example requests, on the Create order page, in the black sandbox, see Examples > Alipay(+) direct/redirect. Set gateway to ALIPAY, and type to direct or redirect.

  

• Transactions expire after 5 hours.

Ready-made integrations

• Supported in all ready-made integrations (direct).
• Exceptions: PrestaShop 1.6, OsCommerce, and Zen Cart.

Testing

To test Alipay payments, see Testing payment methods - Wallets.

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