Alipay
Alipay is a leading global payment method that lets Chinese customers link their card or bank account to a digital wallet. It supports online, QR, and contactless <> payments, as well as international money transfers.Action required
Alipay will soon deprecate. We recommend migrating to Alipay+ as soon as possible.
For Chinese customers, Alipay accounts are verified and linked to their Chinese bank account. Since 2021, non-Chinese customers can also pay with Alipay using the Tour Pass.
Read how Alipay can benefit your business on multisafepay.com
Supports | Details |
---|---|
Countries | Worldwide |
Currencies | EUR, USD (currency conversion in EUR only) |
Chargebacks | No |
Discounts | Yes |
Payment pages | Yes (current version only) |
Refunds | Yes: Full, partial, and API refunds |
Second Chance | Yes |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds.
Description | Order status | Transaction status |
---|---|---|
The customer has been redirected to Alipay. | Initialized | Initialized |
MultiSafepay has collected payment. | Completed | Completed |
The customer didn't complete payment within 5 hours, or it was cancelled. | Expired | Expired |
Refunds: Refund initiated. | Reserved | Reserved |
Refunds: Refund complete. | Completed | Completed |
Activation
- Email a request to [email protected]
We check your eligibility and if approved, activate the payment method for your account. - Once approved, sign in to your MultiSafepay dashboard .
- To activate the payment method for:
- All sites, go to Settings > Payment methods.
- A specific site, go to Sites, and then click the relevant site.
- Select the checkbox for the payment method, and then click Save changes.
💬 Support: If the payment method isn't visible in your dashboard, email [email protected]
Integration
API
-
See API reference – Create order > Wallet order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > Alipay(+) direct/redirect. Set
gateway
toALIPAY
, andtype
todirect
orredirect
. -
Transactions expire after 5 hours.
Ready-made integrations
- Supported in all ready-made integrations (direct).
- Exceptions: PrestaShop 1.6, OsCommerce, and Zen Cart.
Testing
To test Alipay payments, see Testing payment methods - Wallets.
Support
Email [email protected]
Updated 11 months ago