⚠️

Action required

Alipay will soon deprecate. We recommend migrating to Alipay+ as soon as possible.

Alipay is a leading global payment method that lets Chinese customers link their card or bank account to a digital wallet. It supports online, QR, and contactless POS payments, as well as international money transfers.

For Chinese customers, Alipay accounts are verified and linked to their Chinese bank account. Since 2021, non-Chinese customers can also pay with Alipay using the Tour Pass.

Read how Alipay can benefit your business on multisafepay.com

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

Activation

1. Email a request to [email protected]
   We check your eligibility and if approved, activate the payment method for your account.
2. Once approved, sign in to your MultiSafepay dashboard .
3. To activate the payment method for:

• All sites, go to Settings > Payment methods.
• A specific website, go to Websites, and then click the relevant website.

4. Select the checkbox for the payment method, and then click Save changes.

💬 Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

• See API reference – Create order > Wallet order.

  Example requests

  
  

  For example requests, on the Create order page, in the black sandbox, see Examples > Alipay(+) direct/redirect. Set gateway to ALIPAY, and type to direct or redirect.

  

• Transactions expire after 5 hours.

Ready-made integrations

• Supported in all ready-made integrations (direct).
• Exceptions: PrestaShop 1.6, OsCommerce, and Zen Cart.

Testing

To test Alipay payments, see Testing payment methods - Wallets.

---

💬

Support

Email [email protected]

Top of page