Sofort is a banking payment method by Klarna. It integrates directly with the customer's bank like a direct bank transfer. The customer verifies the payment, which reduces the risks associated with traditional transfers.
Once payment is completed, the customer cannot reverse it and Sofort guarantees settlement.
Read how Sofort can benefit your business on multisafepay.com
|Amount limit||Minimum amount: 0,10 EUR|
|Countries||Austria, Belgium, Germany, Italy, Spain, Switzerland, Poland |
❗ Transactions processed in non-supported countries return a 1024 error.
|Currencies||EUR (GBP, CHF, PLN not supported)|
|Payment pages||Yes (current version only)|
|Refunds||Yes: Full and partial|
This diagram shows the flow for a successful transaction. Click to magnify.
The table below sets out the order status and transaction status for payments and refunds.
|Description||Order status||Transaction status|
|The customer has been redirected to their bank.||Initialized||Initialized|
|The customer's bank has authorized the transaction and is transfering the funds. This may take up to 3 business days for all amounts. |
Do not ship yet! MultiSafepay assumes no responsibility if you ship and the transaction fails.
|MultiSafepay has collected payment.||Completed||Completed|
|The customer cancelled the transaction via Sofort.||Void||Void/Cancelled|
|The customer didn't complete payment within 1 day.||Expired||Expired|
|Refunds: Refund initiated.||Reserved||Reserved|
|Refunds: Refund complete.||Completed||Completed|
Amounts less than 100 EUR are transfered immediately. The status of orders over 100 EUR changes to Uncleared and then to Completed after 24 hours.
You can activate Sofort yourself in your dashboard.
How to activate Sofort
- Sign in to your MultiSafepay dashboard.
- Go to Settings.
- To activate the payment method for:
- All sites, go to Payment methods.
- A specific site, go to Website settings, and click the relevant site.
- Select the checkbox for the payment method, and then click Save changes.
Support: If the payment method isn't visible in your dashboard, email [email protected]
- Create order > Banking order.
- Examples > Sofort direct/redirect.
- Transactions expire after 1 day.
Supported in all ready-made integrations.
To test Sofort payments, see Testing.
Email [email protected]
Updated 1 day ago