Partner and primary accounts
Partner account holders manage the accounts of multiple affiliated merchants, which they charge a fee.
1. Create affiliate accounts
To create a new affiliated account in your dashboard, follow these steps:
- Sign in to your partner/primary account .
- Go to the affiliate dashboard, and then click Affiliates.
- In the affiliate dashboard top-right corner, copy the Partnerlink and send it to your affiliates.
- To customize a welcome email, go to Settings > Email styling, and then click the relevant site.
- On the Email templates page, click Add new.
- On the Email styling for page, under Add new email template, click Load default template.
- Edit the template and fill out the fields as required.
- Click Save.
2. Onboard affiliate accounts
All affiliates must onboard and sign an agreement with MultiSafepay, containing general terms and conditions.
You can also automate onboarding affiliates via our API.
š¬ Support: For any questions, affiliates can email [email protected]
3. Access affiliated accounts
To access an affiliate's account:
- Sign in to your partner/primary account .
- Under the Action column for the relevant merchant, click Sign in.
Here you can manage:
- Account ID and settings
- Company name and business model
- Registration data
- Phone number, email address
- Screening status and actions
- Technical integrations, reports, and other tools
- Transactions, refunds, and balance
4. Charge affiliates
You can charge fees to affiliates at three levels.
Account level | Charge |
---|---|
Partner/primary level | Set fixed or percentage-based transaction fees for all affiliated merchant accounts. |
Affiliate level | Set fixed or percentage-based transaction fees for a specific affiliated merchant account. This overrides the partner/primary-level settings. |
Transaction level | Split incoming payments between multiple merchant and/or partner accounts. You can use this feature for both partner/primary and affiliate-level charges. |
Support
Email [email protected]
Updated 12 months ago