SmartPOS features

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Note:

We currently offer this product in the following countries:

  • Netherlands
  • Belgium

If you are interested in our Point of Sale solutions, email [[email protected]](mailto:[email protected])

After activating your SmartPOS terminal, you can add features from your SmartPOS payment app. SmartPOS features let you:

  • Display items after payment have been processed.

  • Add a tip to your payment flow.

  • Send an invoice to your customer via email or print.

  • Initiate payments manually or using cloud mode.

  • Hide the navigation menu on the main screen.

  • View the transaction overview.

Add features

To add payment flow features, follow these steps:

  1. On the navigation menu, click the Back button.
  2. Select Settings.




    POS-display

How to enable display items

  1. In the Global settings list, click the Display items toggle.
  2. To return to the main screen, click the Back button.

Once you've initiated the payment, the items are displayed on the payment screen.

Example:
POS-display


How to enable tipping

  1. In the Global settings list, click the Tipping toggle.
  2. To return to the main screen, click the Back button.

After the payment has been processed, the option to tip is displayed on the payment screen.

Example:
smartPOS_print


How to enable print or email

  1. In the Global settings list, click the Print/Email toggle.
  2. To return to the main screen, click the Back button.

Example:

smartPOS_print

How to enable manual input

  1. In the Payment list, click the Manual input toggle.
  2. To return to the main screen, click the Back button.

How to enable cloud mode

  1. In the Payment list, click the Cloud mode toggle to the right.
  2. To return to the main screen, click the Back button.

To exit the cloud mode payment screen:

  1. Tap and hold the MultiSafepay logo for few seconds.
  2. Enter the default PIN code.
    The default PIN code is 1324.

Note: For your security, we recommend you change the default PIN code as soon as possible.


How to change the PIN code

  1. Go to Settings > Security.
  2. Enter the default PIN code.
  3. Click Change and then enter your new PIN code.
  4. Click ✔.

After you've enabled the Cloud mode, the Navigation list appears. This feature allows you to hide the cancel button and system navigation.

Example:
smartPOS_print

How to hide navigation

  1. In the Navigation list, click the System navigation toggle to the right.
  2. To return to the main screen, click the Back button

Note: To access the navigation menu, tap the MultiSafepay logo.


How to switch languages

  1. In the Settings section, go to *Languages.
  2. Select between English, Dutch, and Spanish.

How to scan qr codes

You can use the QR code reader within our app to easily recognize order information and include it in a transaction.

  1. In the Settings section, enable *Insert order.
  2. When using Manual input, select *Scan QR.

The QR reader is able to detect the following parameters:

  • amount
  • order ID
  • description
    This information will be included in the payment request.

How to enable ❌ cancel

  1. In the Navigation list, click the Cancel button toggle to the right.
  2. To return to the main screen, click the Back button.

How to view transaction overview

  1. On the navigation menu, click the Back button.
  2. Select History.
  3. Select the relevant transaction, and you can:
  • View transaction information or
  • Send a copy of the transaction via email.

How to unbind your terminal

  1. In the Settings list, go to the menu in the top left corner.
  2. Select *Security, and insert your 4-digit PIN Code.
  3. Click *Unbind and confirm.

Note: Unbinding will result in a complete data erasure.
You can bind the terminal to the same or a different account, or terminal group.

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