Edenred lets employers provide their employees with a prepaid card loaded with Edenred vouchers:

  • Ticket Restaurant
  • Ticket EcoCheques
  • Ticket Compliments
  • Ticket Sport & Culture

Read how Edenred can benefit your business on multisafepay.com

SupportsDetails
CountriesBelgium
CurrenciesEUR
ChargebacksNo
Payment pagesYes (current and deprecated versions)
RefundsNo
Second ChanceYes

Terms and conditions

  • You must sign a contract with Edenred.
  • For each voucher, you must comply with Edenred's rules regarding permitted products and services.
  • An Edenred prepaid card can contain multiple Edenred vouchers.
  • Edenred vouchers can be used for partial payments in combination with another payment method.
  • View all the Edenred transactions for your site in My Edenred .

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Edenred payment flowEdenred payment flow

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
For partial payment with another method: The customer has been redirected to their bank.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted

Activation

Register with Edenred and we'll activate it for your account.

How to activate Edenred
  1. Fill out the Edenred – Registreer mijn website form, selecting the relevant checkbox for each voucher you want to offer.
  2. Sign a contract with Edenred. They'll give you an Edenred Merchant ID.
  3. Email your Edenred Merchant ID to [email protected]
  4. We activate the payment method for your account.

Integration

API

  • Create order > Prepaid card order
  • Examples > Edenred redirect
  • By default, all activated Edenred vouchers display at checkout, but you can also specify which Edenred vouchers to display per transaction.

Ready-made integrations

Only supported in our Magento 2 integration.

Testing

To test Edenred payments, see Testing.


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Support

Email [email protected]

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