Payment methods

Activate payment methods for your account.

Some payment methods you can activate yourself in your dashboard, but for some you need to apply to MultiSafepay first. Other methods with specific requirements follow their own activation flow.

Activation flowPayment methods
Apply to MultiSafepay then activate in dashboardCredit and debit cards and wallets (except PayPal), Dotpay, in3, Pay After Delivery, SEPA Direct Debit
Activate in dashboardBanking methods, E-Invoicing
Own flowAfterPay, Betaal per Maand, Klarna, Edenred, gift cards, Paysafecard, PayPal

Ready-made integrations

If you use a ready-made integration, first check that the payment method is supported.
Once the method is activated, also enable it in your backend.

Payment methods by country

Payment methods by country
CountryPayment methods
All countriesAlipay, Alipay+, American Express, Apple Pay, E-Invoicing, Google Pay, Maestro, Mastercard, PayPal, Paysafecard, Visa, WeChat Pay
AustriaEPS, Klarna, PayPal, Sofort, Trustly
BelgiumAfterPay, Bancontact, Belfius, CBC/KBC, Edenred, gift cards, Klarna, PayPal, Sofort, Trustly
BulgariaPayPal, Trustly
CroatiaPayPal, Trustly
CyprusPayPal, Trustly
Czech RepublicPayPal, Trustly, TrustPay
DenmarkDankort, Klarna, PayPal, Trustly
EstoniaPayPal, Trustly
Europe (SEPA area)Bank Transfer, PayPal, SEPA Direct Debit
FinlandPayPal, Trustly
FranceCartes Bancaires, Klarna, PayPal
GermanyGiropay, Klarna, Request to Pay, PayPal, Sofort, Trustly
GreecePayPal, Trustly
HungaryPayPal, Trustly
IrelandPayPal, Trustly
ItalyKlarna, MyBank, PayPal, Postepay, Sofort, Trustly
LatviaPayPal, Trustly
LithuaniaPayPal, Trustly
LuxembourgPayPal, Trustly
MaltaPayPal, Trustly
NorwayKlarna, PayPal, Trustly
PolandDotpay, PayPal, Sofort, Trustly
PortugalPayPal, Trustly
RomaniaPayPal, Trustly
SlovakiaPayPal, Trustly
SloveniaPayPal, Trustly
SpainKlarna, PayPal, Sofort, Trustly
SwedenKlarna, PayPal, Trustly
SwitzerlandPayPal, Sofort
The NetherlandsAfterPay, Betaal per Maand, gift cards, iDEAL, in3, Klarna, Pay After Delivery, PayPal, Trustly
United KingdomPayPal, Trustly

Apply to MultiSafepay

  1. Email a request to [email protected]

    Required information for cards, Apple Pay, and Google Pay

    For cards, Apple Pay, and Google Pay, include in the request your:

    • Average, minimum, and maximum transaction amount
    • Annual turnover

    Required information for SEPA Direct Debit

    For SEPA Direct Debit, include in the request the following information:

    • Monthly and annual SEPA Direct Debit transaction volume
    • Minimum and maximum transaction amount
    • Type of products sold using this payment method
    • Whether you want to accept recurring payments
    • Whether any subscriptions are monthly, quarterly, or annual
    • Any additional information we request

    We send you an agreement to sign and email back to us.

  2. We check your eligibilty and if approved, activate the payment method for your account.

  3. Once approved, activate the method in your dashboard as below.

Activate in dashboard

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Settings.
  3. To activate the payment method for:
    • All sites, go to Payment methods.
    • A specific site, go to Website settings, and click the relevant site.
  4. Select the checkbox for the payment method, and then click Save changes.

Support: If the payment method isn't visible in your dashboard, email [email protected]

Own flow

AfterPay

How to activate AfterPay
  1. To check you are eligible for AfterPay, email [email protected]
  2. For new AfterPay clients, apply directly to AfterPay:
  3. For existing AfterPay clients, to activate AfterPay for your MultiSafepay account, email AfterPay Sales at [email protected]

Betaal per Maand

How to activate Betaal per Maand

You must:

  • Have a MultiSafepay account
  • Be registered with a Dutch Chamber of Commerce (no exceptions)
  • Have an annual turnover of more than 500,000 EUR (unless agreed otherwise with Betaal per Maand)
  • Sell products or services to European citizens with a residential or delivery address in the Netherlands (no exceptions)
  • Connect to MultiSafepay via our API or ready-made integrations
  1. Email a request to [email protected]
  2. In the request, let us know if you already have a Santander account. If you don't, we'll submit an application for you.
  3. We check your eligibility and type of connection.
  4. Once approved, we activate the payment method for your account.

Edenred

How to activate Edenred
  1. Fill out the Edenred – Registreer mijn website form, selecting the relevant checkbox for each voucher you want to offer.
  2. Sign a contract with Edenred. They'll give you an Edenred Merchant ID.
  3. Email your Edenred Merchant ID to [email protected]
  4. We activate the payment method for your account.

Gift cards

How to activate gift cards
  1. To check your eligibility, email [email protected]
  2. Send a request to the card issuer, providing your company details and MultiSafepay account ID.
  3. The issuer connects you to the card via either:
  4. The issuer sends us the connection details and we activate the card for your account.

Klarna

How to activate with a Klarna:

Test account
  1. At Klarna.com, sign up for a test account, selecting the Playground environment.
  2. Under Settings, click Generate new Klarna API credentials to generate a user name and password.
  3. Email these credentials to [email protected]
  4. MultiSafepay connects to Klarna.

We recommend testing Klarna payments via the Klarna Portal to experience the full functionality. You can also test from your test MultiSafepay dashboard with more limited functionality.

Live account
  1. Sign up for a live Klarna account:
    • Via the Klarna website, selecting the Production environment, or
    • Email your Klarna account manager or [email protected]
  2. Specify MultiSafepay as your payment service provider and the countries you want to activate Klarna for.
  3. Sign an agreement with Klarna, including pricing.
  4. We activate Klarna for your MultiSafepay account.
  5. If using a ready-made integration, activate Klarna in your backend.

For questions, see Klarna – Klantenservice.

Support: If the payment method isn't visible in your dashboard, email [email protected]

PayPal

How to configure your PayPal account

To configure your PayPal account, follow these steps:

  1. Sign in to your business account at Paypal.com.
  2. Mouse over your account name in the top-right corner, and then select Account settings.
  3. On the Account access tab, under API access, click Update.
  4. Under Pre-built payment solution, click Grant API permission.
  5. In the Third-party permission username field, enter paypal_api1.multisafepay.com.
  6. Click Lookup.
  7. Select the checkboxes of the relevant permissions:
    • Use Express Checkout to process payments.
    • Issue a refund for a specific transaction.
    • Process your customers' credit or debit card payments.
    • Obtain information about a single transaction.

To complete the configuration, change the language encoding setting of your PayPal account to UTF-8:

  1. Click PayPal – Profile language encoding.
  2. Next to Language coding for PayPal buttons, click Edit.
  3. From the list, select Western European languages (including English).
  4. Click More options.
  5. From the Encoding list, select UTF-8.
  6. Select the Yes checkbox, and then click Save.

For support:

⚠️

Known error

If your PayPal business account isn't yet fully verified or approved, you might get a PayPal error 10002: Restricted account.

How to configure your MultiSafepay account

To configure your MultiSafepay account for PayPal, follow these steps:

  1. Sign in to your business account at Paypal.com.
  2. Mouse over your account name in the top-right corner, and then select Account settings.
  3. On the Business information tab, copy your PayPal Merchant ID.
  4. Sign in to your MultiSafepay dashboard, and then go to Settings.
  5. To activate PayPal for:
    • All your sites:
      • Go to Payment methods, and then select PayPal.
      • In the PayPal Merchant ID field, paste your ID, and click Save changes.
    • A specific site:
      • Go to Website settings, and click the relevant site.
      • Under Payment methods, select the PayPal checkbox, and click Save changes.

Notes

  • You can link each site to a separate PayPal business account, or all sites can use your main PayPal business account.
  • If PayPal isn't visible as a payment method in your dashboard, email [email protected]

Success

Your account is now configured!

We strongly recommend testing transactions before processing live payments.



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Support

Email [email protected]

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