EPS is a widely accepted inter-bank payment method that links all major Austrian retail banks.
Customers pay in their own online banking environment. Settlement is instant and guaranteed.

Read how EPS can benefit your business on multisafepay.com

Payment pagesYes (current version only)
RefundsYes: Full and partial
Second ChanceYes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

EPS payment flow

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected to their bank.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
The customer cancelled the transaction.VoidVoid
The customer didn't complete payment within 10 minutes.ExpiredExpired
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted


  1. Sign in to your MultiSafepay dashboard .
  2. To activate the payment method for:
  • All sites, go to Settings > Payment methods.
  • A specific site, go to Sites, and then click the relevant site.
  1. Select the checkbox for the payment method, and then click Save changes.

πŸ’¬ Support: If the payment method isn't visible in your dashboard, email [email protected]



  • See API reference – Create order > Banking order.

    Example requests

    For example requests, on the Create order page, in the black sandbox, see Examples > EPS redirect.

  • Transactions don't expire.

Ready-made integrations

Supported in all ready-made integrations.


To test EPS payments, see Testing payment methods - Banking methods.



Email [email protected]

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