Google Pay

Google Pay™ is a digital wallet for in-app and online payments. Customers can tokenize their payment details in their Google Pay account.

Read how Google Pay can benefit your business on multisafepay.com

SupportsDetails
CountriesWorldwide
See Google Pay – Countries or regions where you can use Google Pay .
CurrenciesAED, AUD, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, EUR, GBP, HKD, HRK, HUF, ILS, INR, ISK, JPY, KRW, MXN, MYR, NOK, NZD, PEN, PHP, PLN, RON, RUB, SEK, SGD, THB, TRY, TWD, UAH, USD, VEF, ZAR
ChargebacksYes
Payment pagesYes (current version only)
Recurring paymentsYes
RefundsYes: Full and partial
Customers receive refunds in their Google Pay account, and they appear on their credit card statement within the next business day.
Second ChanceYes

Notes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Google Pay payment flowGoogle Pay payment flow

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected for 3D Secure authentication, or the card scheme is authorizing the transaction.InitializedInitialized
The card scheme authorized the transaction, but we've flagged it as potentially fraudulent.
Review it and then manually capture or decline.
UnclearedUncleared
MultiSafepay has collected payment.CompletedCompleted
Payment wasn't captured manually or within 5 days.VoidVoid/Cancelled
The customer didn't complete 3D Secure authentication.ExpiredExpired
The customer failed 3D Secure authentication or cancelled payment. See Card errors.DeclinedDeclined
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted

Activation

First apply to MultiSafepay, and then activate in your dashboard.

How to activate Google Pay
  1. Email a request to [email protected]

    Include in the request your:

    • Average, minimum, and maximum transaction amount
    • Annual turnover
  2. Once approved, sign in to your MultiSafepay dashboard .

  3. Go to Settings.

  4. To activate the payment method for:

    • All sites, go to Payment methods.
    • A specific site, go to Website settings, and click the relevant site.
  5. Select the checkbox for the payment method, and then click Save changes.

Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

  • To easily integrate Google Pay using MultiSafepay payment pages (redirect), see API reference – Create order > Wallet order.
  • To embed Google Pay in your checkout page for the best user experience, see Google Pay™ direct integration.
  • Transactions expire after 1 hour.

Ready-made integrations

  • Supported in most ready-made integrations (redirect).
  • Exceptions: Magento 2 and WooCommerce. For these, you can use a generic gateway. See the relevant manual.

Testing

To test Google Pay payments, see Testing.


User guide

Browsers

Supported browsers
  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Opera
  • UCWeb UC Browser

Gateways

Supported gateways
  • Supported: Maestro, Mastercard, and Visa
  • Not supported: American Express


💬

Support

Email [email protected]

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