WeChat Pay

WeChat Pay is a leading global payment method that lets Chinese customers link their credit card or bank account to a digital wallet. It supports online and QR payments.

Read how WeChat Pay can benefit your business on multisafepay.com

CurrenciesEUR – To request support for more currencies, email [email protected]
Payment pagesYes (current version only)
RefundsYes: Full and partial

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

WeChat Pay payment flowWeChat Pay payment flow

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
A QR code has been generated.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
The customer cancelled the payment.VoidVoid
The customer didn't complete payment within 2 hours.ExpiredExpired
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted


  1. Email a request to [email protected]
  2. We check your eligibility and if approved, activate the payment method for your account.
  3. Sign in to your MultiSafepay dashboard .
  4. To activate the payment method for:
    • All sites, go to Settings > Payment methods.
    • A specific site:
      • Go to Integrations > Sites, and then click the relevant site.
      • On the Site profile page, under Payment methods, click Select payment methods.
  5. Select the checkbox for the payment method, and then click Save changes.

Support: If the payment method isn't visible in your dashboard, email [email protected]



  • See API reference – Create order > Wallet order.

    Example requests

    For example requests, on the Create order page, in the black sandbox, see Examples > WeChat Pay direct/redirect.

  • Transactions expire after 2 hours.

  • For direct orders, retrieve the qr_url, and render the QR code in your system to display it to the customer.

  • For redirect orders to payment pages, the QR code displays under Payment methods.

Ready-made integrations

Supported in our PrestaShop 1.7 plugin.


To test WeChat Pay payments, see Testing payment methods - Wallets.



Email [email protected]

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