WeChat Pay
WeChat Pay is a leading global payment method that lets Chinese customers link their card or bank account to a digital wallet. It supports online and QR payments for B2C only (B2B is not supported).
Read how WeChat Pay can benefit your business on multisafepay.com
| Supports | Details |
|---|---|
| Countries | Worldwide |
| Currencies | EUR – To request support for more currencies, email [email protected] |
| Chargebacks | No |
| Payment pages | Yes (current version only) |
| Refunds | Yes: Full and partial |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds.
| Description | Order status | Transaction status |
|---|---|---|
| A QR code has been generated. | Initialized | Initialized |
| MultiSafepay has collected payment. | Completed | Completed |
| The customer cancelled the payment. | Void | Void |
| The customer didn't complete payment within 2 hours. | Expired | Expired |
| Refunds: Refund initiated. | Reserved | Reserved |
| Refunds: Refund complete. | Completed | Completed |
Activation
- Email a request to [email protected]
- We check your eligibility and if approved, activate the payment method for your account.
- Sign in to your MultiSafepay dashboard .
- To activate the payment method for:
- All websites, go to Settings > Payment methods.
- A specific website, go to Websites, and then click the relevant website.
- Select the checkbox for the payment method, and then click Save changes.
💬 Support: If the payment method isn't visible in your dashboard, email [email protected]
Integration
API
-
See API reference – Create order > Wallet order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > WeChat Pay direct/redirect.

-
Transactions expire after 2 hours.
-
For direct orders, retrieve the
qr_url, and render the QR code in your system to display it to the customer. -
For redirect orders, the QR code displays on the payment page under Payment methods.
Ready-made integrations
Supported in our PrestaShop plugin.
Testing
To test WeChat Pay payments, see Testing payment methods - Wallets.
Support
Email [email protected]
Updated 4 days ago