Belfius is a popular online banking payment method for Belfius bank customers in Belgium.

Read how Belfius can benefit your business on multisafepay.com

SupportsDetails
CountriesBelgium
CurrenciesEUR
ChargebacksNo
Payment pagesYes (current version only)
RefundsYes: Full and partial (1 business day after payment is completed)
Second ChanceYes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Belfius payment flowBelfius payment flow

Note: MultiSafepay doesn’t automatically receive the customer's IBAN when a transaction is completed, but we import our bank statements daily. All incoming payments are then completed.

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected to Belfius.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
You cancelled the transaction.VoidVoid/Cancelled
The customer didn't complete payment within 5 days.ExpiredExpired
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted

Note: If the customer doesn’t click the Return to website button, MultiSafepay doesn’t receive an update and the transaction status remains Initialized. We import our bank statements daily and finalize all incoming payments.

Activation

You can activate Belfius yourself in your dashboard.

How to activate Belfius
  1. Sign in to your MultiSafepay dashboard.
  2. Go to Settings.
  3. To activate the payment method for:
    • All sites, go to Payment methods.
    • A specific site, go to Website settings, and click the relevant site.
  4. Select the checkbox for the payment method, and then click Save changes.

Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

  • Create order > Banking order.
  • Examples > Belfius direct/redirect.
  • Transactions expire after 5 days.

Ready-made integrations

Testing

To test Belfius payments, see Testing.


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Support

Email [email protected]

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