Belfius is a popular online banking payment method for Belfius bank customers in Belgium.

Read how Belfius can benefit your business on

Payment pagesYes (current version only)
RefundsYes: Full and partial (1 business day after payment is completed)
Second ChanceYes

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Belfius payment flow

📘 Note: MultiSafepay doesn’t automatically receive the customer's IBAN when a transaction is completed, but we import our bank statements daily. All incoming payments are then completed.

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected to Belfius.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted
You cancelled the transaction.VoidVoid/Cancelled
The customer didn't complete payment within 5 days.ExpiredExpired
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted

📘 Note: If the customer doesn’t click the Return to website button, MultiSafepay doesn’t receive an update and the transaction status remains Initialized. We import our bank statements daily and finalize all incoming payments.


  1. Sign in to your MultiSafepay dashboard .
  2. To activate the payment method for:
  • All sites, go to Settings > Payment methods.
  • A specific site, go to Sites, and then click the relevant site.
  1. Select the checkbox for the payment method, and then click Save changes.

💬 Support: If the payment method isn't visible in your dashboard, email [email protected]



  • See API reference – Create order > Banking order.

    Example requests

    For example requests, on the Create order page, in the black sandbox, see Examples > Belfius direct/redirect.

  • Transactions expire after 5 days.

Ready-made integrations


To test Belfius payments, see Testing payment methods - Banking methods.



Email [email protected]

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