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Note:

We are currently in the pilot phase for this product in Spain.

If you are interested in participating in the next stage of our pilot, email [email protected]

Bizum is a mobile payment system in Spain that enables users to make instant transfers through their banking app, providing a quick and secure way to conduct payments.

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Bizum payment flow


Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has initiated a transaction and gets redirected to Bizum. You can no longer cancel.InitializedInitialized
The customer has completed the authentication.CompletedInitialized
The customer didn't complete payment within 30 minutes.ExpiredExpired
The authentication failed.DeclinedDeclined
Refunds: Refund complete.CompletedInitialized
Refunds: Refund declined.DeclinedDeclined

Activation

  1. Request merchant registration at your local bank, and follow guidelines provided by them (for example agreements).
  2. Provide MultiSafepay with your FUC (Merchant Identification Code), CSB, and Terminal.
  3. We confirm activation.
  4. Sign in to your MultiSafepay dashboard .
  5. To activate the payment method for:
  • All sites, go to Settings > Payment methods.
  • A specific site, go to Sites, and then click the relevant site.
  • Select the checkbox for the payment method, and then click Save changes.

💬 Support: If the payment method isn't visible in your dashboard, email [email protected]

Integration

API

See API reference – Create order > Banking order.

Example requests

For example requests, on the Create order page, in the black sandbox, see Examples > Bizum direct/redirect.

Set gateway to BIZUM, and type to direct or redirect.

  • For direct orders, you must provide the customer with payment instructions to proceed with the payment.

  • Transactions expire after 30 minutes.

Ready made solutions

The payment method will soon be available in our plugins.

Testing

Testing will soon be available for this payment method.

User guides

Amount limits

  • Minimum order amount: 0.50 EUR
  • Maximum order amount: 1,000 EUR
  • Maximum amount per day: 2,000 EUR
  • Maximum amount per month: 5,000 EUR

Cancellation

You can no longer cancel a transaction after the status changes to Initialized.

Refunds

You can process full and partial refunds in your dashboard.

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Support

Email [email protected]

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