Bizum
Note:
We are currently in the pilot phase for this product in Spain.
If you are interested in participating in the next stage of our pilot, email sales@multisafepay.com

Bizum is a mobile payment system in Spain that enables users to make instant transfers through their banking app, providing a quick and secure way to conduct payments.
Supports | Details |
---|---|
Countries | Spain |
Currencies | EUR |
Chargebacks | No |
Payment pages | Yes |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds.
Description | Order status | Transaction status |
---|---|---|
The customer has initiated a transaction and gets redirected to Bizum. You can no longer cancel. | Initialized | Initialized |
The customer has completed the authentication. | Completed | Initialized |
The customer didn't complete payment within 30 minutes. | Expired | Expired |
The authentication failed. | Declined | Declined |
Refunds: Refund complete. | Completed | Initialized |
Refunds: Refund declined. | Declined | Declined |
Activation
- Request merchant registration at your local bank, and follow guidelines provided by them (for example agreements).
- Provide MultiSafepay with your FUC (Merchant Identification Code), CSB, and Terminal.
- We confirm activation.
- Sign in to your MultiSafepay dashboard .
- To activate the payment method for:
- All websites, go to Settings > Payment methods.
- A specific website, go to Websites, and then click the relevant website.
- Select the checkbox for the payment method, and then click Save changes.
💬 Support: If the payment method isn't visible in your dashboard, email support@multisafepay.com
Integration
API
See API reference – Create order > Banking order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > Bizum direct/redirect.
Set gateway
to BIZUM
, and type
to direct
or redirect
.

-
For direct orders, you must provide the customer with payment instructions to proceed with the payment.
-
Transactions expire after 30 minutes.
Ready made solutions
Bizum is supported in most ready-made integrations .
- Exceptions:
- Craft Commerce
- Odoo
- OsCommerce
- Zen Cart
Testing
Testing will soon be available for this payment method.
User guides
Amount limits
- Minimum order amount: 0.50 EUR
- Maximum order amount: 1,000 EUR
- Maximum amount per day: 2,000 EUR
- Maximum amount per month: 5,000 EUR
Cancellation
You can no longer cancel a transaction after the status changes to Initialized.
Refunds
You can process full and partial refunds in your dashboard.
Support
Email support@multisafepay.com
Updated 10 days ago