Manual Capture is a MultiSafepay solution that reduces your risk by letting you capture card payments either partially or in full when you ship the order.

How it works

Full capture is when a customer places an order but you are unable to ship it right away. An authorization is created for the full amount of the transaction. The funds are settled when you ship the order.

Partial capture is when a customer places an order for multiple items but you can't ship them all at once, only in separate shipments. An authorization is created for the full amount of the transaction, and the amount for each shipment is settled when you send it.

Activation

To activate Manual Capture for your MultiSafepay account, email [email protected]

Integration

Manual Capture is supported for our Magento 2 integration.

To activate it in other ready-made integrations, you can customize it via our API.

See Recipes:

• Manual capture: Initial payment
• Manual capture: Capture payment
• Manual capture: Cancel reservation

See API reference:

• Create order > Set manual to capture.
• Capture payment
• Cancel authorized payment

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User guide

Expiration periods

• VISA: 7 days
• Mastercard and Maestro: 30 days

After expiration, the issuer can cancel the authorization.

Payment methods

• Maestro
• Mastercard
• Visa

Cancellation

You can cancel a reservation created via manual capture. For partial captures, the cancellation will apply to the remaining amount.

How to cancel an authorized transaction

Via API:

• See API reference - Cancel authorized payment

Via dashboard:

• Sign in to your MultiSafepay dashboard .
• Go to Transactions > Transaction overview, and then select the relevant transaction.
• On the Transaction summary page, in Order Summary, click Cancel Reservation.
• Add a description of what happened with the order, and then click Complete.
  The order status changes to Void and the transaction status to Void.

Statuses

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