Manual Capture

Manual Capture is a MultiSafepay solution that reduces your risk by letting you capture credit card payments either partially or in full when you ship the order.

How it works

Full capture is when a customer places an order but you are unable to ship it right away. An authorization is created for the full amount of the transaction. The funds are settled when you ship the order.

Partial capture is when a customer places an order for multiple items but you can't ship them all at once, only in separate shipments. An authorization is created for the full amount of the transaction, and the amount for each shipment is settled when you send it.

Activation

To activate Manual Capture for your MultiSafepay account, email [email protected]

Integration

See API reference – Capture payment.

Manual Capture is not supported in our ready-made integrations by default, but you can customize it via our API.


User guide

Expiration periods

  • VISA: 7 days
  • Mastercard and Maestro: 30 days

After expiration, the issuer can cancel the authorization.

Payment methods

  • Maestro
  • Mastercard
  • Visa

Statuses

ActionDescriptionOrder statusTransaction status
Authorize transactionThe transaction is authorized and the funds reserved.CompletedInitialized
Partial captureA partial amount is captured relating to a previous order ID.CompletedCompleted
Full captureThe full amount is captured relating to a previous order ID.CompletedCompleted
Partial cancel reservationThe reserved or remaining amount that was partially captured has been cancelled.VoidVoid
Full cancel reservationThe fully captured reserved amount has been cancelled.VoidVoid
Partial authorization expiryThe remaining authorized amount expired without being captured.VoidVoid
Full authorization expiryThe full authorized amount expired without being captured.VoidVoid


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Support

Email [email protected]

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