Paysafecard lets customers make online payments using secure prepaid vouchers, available for purchase locally. The funds are available immediately. The customer chooses a fixed voucher amount: 10, 25, 50 or 100 EUR.
Customers enter the voucher code, without providing any personal payment details. Vouchers for different amounts are available in the local currency in 46 countries.
The card balance remains available for 12 months free of charge. After 12 months, customers are charged a monthly administration fee of 3 EUR, which is deducted from the balance.
Read how Paysafecard can benefit your business on multisafepay.com
|Countries||Worldwide – Go to Paysafecard , and then click the globe icon in the banner.|
|Currencies||EUR, GBP, USD|
|Payment pages||Yes (current version only)|
|Refunds||Paid with Paysafecard only: You can't refund via MultiSafepay because we don't receive any customer payment details to refund to. Refund in your own online banking. |
Paid with Paysafecard and another payment method: Full refunds.
This diagram shows the flow for a successful transaction. Click to magnify.
The table below sets out the order status and transaction status for payments and refunds.
|Description||Order status||Transaction status|
|The customer has been redirected to Paysafecard.||Initialized||Initialized|
|MultiSafepay has collected payment.||Completed||Completed|
|The customer cancelled the transaction at Paysafecard.||Void||Void|
|The customer didn't complete payment within 3 hours.||Expired||Expired|
|Refunds: Refund initiated.||Initialized||Initialized|
|Refunds: Refund complete.||Completed||Completed|
Paysafecard doesn't require activation.
To find outlets that sell Paysafecard, see:
For any questions, email [email protected]
See API reference – Create order > Prepaid card order.
For example requests, on the Create order page, in the black sandbox, see Examples > Gift card redirect.
Transactions expire after 3 hours.
- You can’t test Paysafecard in your MultiSafepay test account.
- You can only make test payments in your MultiSafepay live account.
Email [email protected]
Updated 3 months ago