You can process payments in a large number of currencies. When customers can pay in their preferred local currency, it increases their trust in your site and therefore your conversion rate.

For all supported currencies, see Payment methods per currency below.

How it works

To accept payments in a currency other than the default (EUR), the currency must be:

• Supported by the payment method
• Enabled for your account
• Supported in your backend
• Correctly processed in the create order request

❗️ Note: If the currency the customer wants to use is not supported by a payment method, the payment method does not appear in your checkout.

Payouts

You can make payouts in:

If you receive funds in any other currency, you need to convert them to a payout currency to pay them out.

❗️ Note: MultiSafepay applies a 4% conversion fee.

Business bank account

You must also add to your account a business bank account that supports the currency so that no conversion is required there:

How to add a business bank account

1. Sign in to your MultiSafepay dashboard .
2. Go to Finances > Bank accounts.
3. Click Add new.
4. Process a bank transfer in the new currency to confirm the business bank account.

Account balances

When a transaction is initiated for a currency enabled for your account, we automatically create a separate balance for it in your dashboard. This provides a clear overview of your currencies and makes them easier to manage.

See example account balances

Example

See an example scenario

1. You have EUR, GBP, and BRL enabled for your account and supported in your backend.
2. A Brazilian customer wants to pay in BRL via Visa. Visa supports BRL.
3. Based on the customer's country, you display prices in BRL and at checkout, the payment page displays BRL. The customer feels as if they are paying in their local currency.

4. You receive the funds in the BRL balance in your dashboard.

5. To pay out funds, MultiSafepay converts to EUR and charges a 4% fee.

Activation

To view the currencies currently enabled for your account, go to your dashboard homepage.

To enable new currencies, email [email protected]

Integration

Prerequisites

You must have a business bank account under your account that supports the currency so that no conversion is required there.

Make sure you:

• Enable the currency in your integration.
• Add the currency correctly in create order requests.
• Consider whether conversion is required for making payouts.

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User guide

Conversion

To convert other currencies to Euros (EUR), follow these steps:

1. Sign in to your MultiSafepay dashboard .
2. Go to Finance > Payouts.
3. Under Currency Converter:

• Select the currency.
• Enter the amount.

5. Click Convert.

❗️ Note: Take into account the exchange rate and MultiSafepay's 4% conversion fee.

Payment methods per currency

See all payment methods per currency

In this table, "cards" means: Apple Pay, Google Pay, Maestro, Mastercard, and Visa.
Cards support all currencies.

Currency	Payment methods
AED United Arab Emirates dirham	Cards
AUD Australian dollar	Cards, PayPal
BRL Brazilian real	Cards, PayPal
CAD Canadian dollar	Bank transfer, cards, PayPal
CHF Swiss franc	Bank transfer, cards, PayPal, Sofort
CLP Chilean peso	Cards
CNY Chinese yuan	Cards
COP Colombian peso	Cards
CZK Czech koruna	Bank transfer, cards, PayPal, TrustPay
DKK Danish krone	Bank transfer, cards, Klarna, PayPal
EUR Euro	All payment methods
GBP Pound Sterling	Bank transfer, cards, Klarna, PayPal, Paysafecard, Sofort, Trustly
HKD Hong Kong dollar	Alipay+, bank transfer, cards, PayPal
HRK Croatian kuna	Cards, PayPal
HUF Hungarian forint	Bank transfer, cards, Google Pay, Maestro, Mastercard, PayPal, Sofort
ILS Israeli new shekel	Cards
INR Indian rupee	Cards
ISK Icelandic króna	Cards
JPY Japanese yen	Bank transfer, cards, PayPal
KRW South Korean won	Alipay+, cards
MXN Mexican peso	Cards, PayPal
MYR Malaysian ringgit	Alipay+, cards, PayPal
NOK Norwegian krone	Bank transfer, cards, Klarna, PayPal
NZD New Zealand dollar	Cards, PayPal
PEN Peruvian Sol	Cards
PHP Philippine peso	Alipay+, PayPal
PLN Polish złoty	Bank transfer, cards, Dotpay, PayPal, Sofort
RON Romanian leu	Cards
RUB Russian ruble	Cards, PayPal
SEK Swedish krona	Bank transfer, cards, Klarna, PayPal, Trustly
SGD Singapore dollar	Cards, PayPal
THB Thai baht	Alipay+, PayPal
TRY Turkish lira	Cards, PayPal
TWD New Taiwan dollar	Cards, PayPal
USD United States dollar	Alipay+, Alipay, bank transfer, cards, PayPal, Paysafecard
VEF Venezuelan bolívar	Cards
ZAR South African rand	Cards

Zero-decimal currencies

JPY is a zero-decimal currency.
For decimal currencies, you provide the amount in cents, e.g. value for 10 EUR = 1000.
For zero-decimal currencies, you must provide the whole value only, i.e. value for ¥10 = 10.

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