Currencies

You can process payments in a large number of currencies. When customers can pay in their preferred local currency, it increases their trust in your site and therefore your conversion rate.

For all supported currencies, see Payment methods per currency below.

How it works

To accept payments in a currency other than the default (EUR), the currency must be:

  • Supported by the payment method
  • Enabled for your account
  • Supported in your backend
  • Correctly processed in the create order request

Note

If the currency the customer wants to pay in is not supported by a payment method, the payment method does not appear in your checkout.

Payouts

You can make payouts in:

AUD Australian dollarEUR EuroPLN Polish złoty
CAD Canadian dollarGBP British poundSEK Swedish krona
CHF Swiss francHKD Hong Kong dollarUSD United States dollar
DKK Danish kroneNOK Norwegian krone

If you receive funds in any other currency, you need to convert them to a payout currency to pay them out.

❗️ MultiSafepay applies a 4% conversion fee.

Business bank account

You must also add to your account a business bank account that supports the currency so that no conversion is required there:

How to add a business bank account
  1. Sign in to your MultiSafepay dashboard .
  2. Go to Finance > Balance > Add bank account.
  3. Process a Bank Transfer in the new currency to confirm the business bank account.

Account balances

When a transaction is initiated for a currency enabled for your account, we automatically create a separate balance for it in your dashboard. This provides a clear overview of your currencies and makes them easier to manage.

See example account balances

Example

See an example scenario
  1. You have EUR, GBP, and BRL enabled for your account and supported in your backend.
  2. A Brazilian customer wants to pay in BRL via Visa. Visa supports BRL.
  3. Based on the customer's country, you display prices in BRL and at checkout, the payment page displays BRL. The customer feels as if they are paying in their local currency.
  1. You receive the funds in the BRL balance in your dashboard.
  1. To pay out funds, MultiSafepay converts to EUR and charges a 4% fee.

Activation

To view the currencies currently enabled for your account, go to your dashboard homepage.

To enable new currencies, email [email protected]

Integration

Make sure you:

  • Enable the currency in your integration.
  • Add the currency correctly in create order requests.
  • Consider whether conversion is required for making payouts.


User guide

Conversion

To convert other currencies to Euros (EUR) in your MultiSafepay dashboard , go to Finance > Currency conversion.

❗️ Take into account the exchange rate and MultiSafepay's 4% conversion fee.

Payment methods per currency

See all payment methods per currency

In this table, "cards" means: Apple Pay, Google Pay, Maestro, Mastercard, and Visa.
Cards support all currencies.

CurrencyPayment methods
AED United Arab Emirates dirhamCards
AUD Australian dollarCards, PayPal
BRL Brazilian realCards, PayPal
CAD Canadian dollarBank Transfer, cards, PayPal
CHF Swiss francBank Transfer, cards, PayPal, Sofort
CLP Chilean pesoCards
CNY Chinese yuanCards
COP Colombian pesoCards
CZK Czech korunaBank Transfer, cards, PayPal, TrustPay
DKK Danish kroneBank Transfer, cards, Klarna, PayPal
EUR EuroAll payment methods
GBP Pound SterlingBank Transfer, cards, Klarna, PayPal, Paysafecard, Sofort, Trustly
HKD Hong Kong dollarAlipay+, Bank Transfer, cards, PayPal
HRK Croatian kunaCards, PayPal
HUF Hungarian forintBank Transfer, cards, Google Pay, Maestro, Mastercard, PayPal, Sofort
ILS Israeli new shekelCards
INR Indian rupeeCards
ISK Icelandic krónaCards
JPY Japanese yenBank Transfer, cards, PayPal
KRW South Korean wonAlipay+, cards
MXN Mexican pesoCards, PayPal
MYR Malaysian ringgitAlipay+, cards, PayPal
NOK Norwegian kroneBank Transfer, cards, Klarna, PayPal
NZD New Zealand dollarCards, PayPal
PEN Peruvian SolCards
PHP Philippine pesoAlipay+, PayPal
PLN Polish złotyBank Transfer, cards, Dotpay, PayPal, Sofort
RON Romanian leuCards
RUB Russian rubleCards, PayPal
SEK Swedish kronaBank Transfer, cards, Klarna, PayPal, Trustly
SGD Singapore dollarCards, PayPal
THB Thai bahtAlipay+, PayPal
TRY Turkish liraCards, PayPal
TWD New Taiwan dollarCards, PayPal
USD United States dollarAlipay+, Alipay, Bank Transfer, cards, PayPal, Paysafecard
VEF Venezuelan bolívarCards
ZAR South African randCards

Zero-decimal currencies

JPY is a zero-decimal currency.
For decimal currencies, you provide the amount in cents, e.g. value for 10 EUR = 1000.
For zero-decimal currencies, you must provide the whole value only, i.e. value for ¥10 = 10.


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Support

Email [email protected]

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