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Websites

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To set up your account, you must add at least one website (e.g. a website, app, or other application), for which we generate an API key.

You can add an unlimited number of websites to your MultiSafepay account, but they must all be operated by the same legal entity linked to that account.

To process payments from a website operated by a separate legal entity, you must sign up for an additional MultiSafepay account.

How to add a website
  1. Sign in to your MultiSafepay dashboard .
  2. Go to Websites.
  3. Click Add new website.
    • From the Category list, select what type of products or services your website sells.
    • From the Subcategory list, select the specific products or services based on the chosen category.
    • In the Description field, enter the website name.
      ⚠️ Note: This is displayed on MultiSafepay payment pages and the customer’s bank statement.
    • In the Base URL field, add the website’s URL. This must be the URL where you receive payments.
    • If you want to receive status updates via webhook, in the Webhook URL field, enter a URL for us to send them to.
  4. Click Save. You will be redirected to the panel of your new website, where you can manage different functionalities. Here, you will also find the Website ID, API key, and Security code.
  5. Optionally, provider your Customer support phone and Customer support email.
  6. To learn how to style your payment page for this website, see Payment pages – Styling.
How to connect a website to your backend

To connect a website to your backend, enter the required details:

To validate the connection, place a test order.

User guide

Block/unblock a website

To block or unblock a website:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Websites, and then click the relevant website.
  3. On the Website panel, from the Status list select:
    • Blocked, to block the website.
    • Active, to unblock the website.
  4. Click Save changes.

✅ On the Websites overview page, the website's status changes to Blocked.

Delete/restore a website

To delete a website:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Websites.
  3. On the row of the relevant website, click ❌   Disable payments > Delete.

✅ The website profile disappears from the Websites page.

To restore a website:

  1. On the Websites overview page, click Show deleted websites.
  2. From the list of websites, click Restore website > Yes.
  3. To return to the Websites overview page, deselect the Show deleted websites checkbox.

✅   The website profile reappears on the Websites page.

Disable/enable payments for a website

You can temporarily disable payments for a website, and then re-enable them.

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Websites.
  3. On the row of the relevant website:
    • To disable payments, click ❌   Disable payments > Yes.
      On the Websites page, the website's status changes to Blocked.
    • To enable payments, click ✅   Enable payments > Yes.
      On the Websites page, the website's status changes to Active.

Logos and icons

For MultiSafepay logos, see our GitHub repository – MultiSafepay logos .

For the logos and icons of all MultiSafepay payment methods, see our GitHub repository – MultiSafepay icons .

How to generate a PNG of logos

To generate a portable network graphic (PNG) of a payment method logo to display on your website, follow these steps:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Settings > Logo designer.
  3. Select a layout template.
  4. From the Select elements window, select the logos you want to include.
  5. Under Result logo, check the preview.
  6. Under Order icons, you can:
    • Drag and drop logos to change the order in which they display.
    • Remove logos by clicking Remove.
  7. When you are happy with the preview, to generate the PNG image, click Download.

Website ID, API key, and Security code

To view the ID, API key, and security code for a website:

  1. Sign in to your live or test MultiSafepay dashboard.
  2. Go to Websites, and then click on the relevant website.
  3. You can find the website ID, API key, and security code in the top-right corner of the page. To view the ID and API key for a terminal group:
  4. Sign in to your live or test MultiSafepay dashboard.
  5. Go to Devices > Terminals.
  6. Click on Manage groups.
  7. A list of all available terminal groups will be displayed, showing the ID and API key for each group.

Specify company name

You can specify how your company name appears on customer bank statements (if supported by the bank) and on payment pages, or choose to display an alias instead. Customers may prefer this if you offer adult products.

How to display your company name

To set how your company name displays, follow these steps:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Websites, and then click the relevant website.
  3. In the Website name field, enter the name to display (maximum 35 characters).
  4. Click Save.

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Support

Email [email protected]

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Updated 21 days ago