To set up your account, you must add at least one site (e.g. a website, app, or other application), for which we generate an API key.

You can add an unlimited number of sites to your MultiSafepay account, but they must all be operated by the same legal entity linked to that account.

To process payments from a site operated by a separate legal entity, you must sign up for an additional MultiSafepay account.

How to add a site
  1. Sign in to your MultiSafepay dashboard .
  2. Go to Settings > Website settings.
  3. Click Quick add site.
    • From the Category list, select what type of products or services your site sells.
    • In the Description field, enter the site name.
      Note: If relevant, this is displayed on MultiSafepay payment pages and the customer’s bank statement.
    • In the Base URL field, add the site’s URL. This must be the URL where you receive payments.
    • If you want to receive status updates via webhook, in the Notification URL field, enter a URL for us to send them to.
  4. Click Save.
    A Website settings page for the new site displays, which you can configure as needed.
How to connect a site to your backend

To connect a site to your backend, enter the required details:

To validate the connection, place a test order.



User guide

Company name

You can specify how your company name appears on customer bank statements (if supported by the bank) and on payment pages, or choose to display an alias instead. Customers may prefer this if you offer adult products.

How to display your company name

To set how your company name displays, follow these steps:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Settings > Website settings.
  3. In the Name field, enter the name to display (maximum 35 characters).
  4. Click Save.

Deleting sites

How to delete a site

To delete a site from your account, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Settings > Website settings.
  3. For the site you want to delete, click the green Enabled button in the right most column.
  4. In the Disable payments dialog, click Delete.

Logos and icons

For MultiSafepay logos, see our Github repository – MultiSafepay logos .

For the logos and icons of all MultiSafepay payment methods, see our Github repository – MultiSafepay icons .

How to generate a PNG of logos

To generate a portable network graphic (PNG) of a payment method logo to display on your site, follow these steps:

  1. Sign in to your MultiSafepay dashboard .
  2. Go to Tools > Payment logo designer.
  3. Select a layout template.
  4. From the Select elements window, select the logos you want to include.
  5. Under Result logo, check the preview.
  6. Under Order icons, you can:
    • Drag and drop logos to change the order in which they display.
    • Remove logos by clicking Remove.
  7. When you are happy with the preview, to generate the PNG image, click Download.

Site ID, API key, and security code

To view the site ID, API key, and security code for a site:

  1. Sign in to your live or test MultiSafepay dashboard.
  2. Go to Settings > Website settings.
  3. Click on the relevant site to view the Website details page.


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Support

Email [email protected]

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