Request to Pay (Deprecated)
Request to Pay is a Deutsche Bank payment method based on the PSD2 Open Banking API. Customers are redirected to Deutsche Bank online banking to authenticate themselves, and authorize a secure SEPA transfer. Settlement is instant (if supported) or within 24 hours.
The funds are transferred directly to your business bank account, instead of your account balance, which simplifies reconciliation.
Read how Request to Pay can benefit your business on multisafepay.com
Availability
Request to Pay is no longer available.
| Supports | Details |
|---|---|
| Amount limits | Minimum amount: 1 EUR, maximum amount: 15,000 EUR |
| Countries | Germany ā More countries will follow as more banks migrate to PSD2 APIs. |
| Currencies | EUR |
| Chargebacks | No |
| Payment pages | Yes (current version only) |
| Refunds | Yes: Full and partial All refunds are processed by Deutsche Bank. |
| Second Chance | Yes |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
The table below sets out the order status and transaction status for payments and refunds.
| Description | Order status | Transaction status |
|---|---|---|
| The customer has been redirected to Deutsche Bank. | Initialized | Initialized |
| Deutsche Bank has authorized the transaction and is transferring the funds. | Completed | Uncleared |
| MultiSafepay has collected payment. | Completed | Completed |
| Deutsche Bank declined the transaction. | Declined | Declined |
| The customer cancelled the transaction at Deutsche Bank. | Void | Void |
| The customer didn't complete payment within 1 hour. | Expired | Expired |
| Refunds: Refund initiated. | Reserved | Reserved |
| Refunds: Refund complete. | Completed | Completed |
| Refund declined. | Declined | Declined |
Activation
- Sign in to your MultiSafepay dashboard .
- To activate the payment method for:
- All sites, go to Settings > Payment methods.
- A specific site, go to Sites, and then click the relevant site.
- Select the checkbox for the payment method, and then click Save changes.
š¬ Support: If the payment method isn't visible in your dashboard, email [email protected]
Integration
API
-
See API reference ā Create order > Banking order.
Example requests
For example requests, on the Create order page, in the black sandbox, see Examples > Request to Pay direct/redirect.
-
Transactions expire after 1 hour.
Ready-made integrations
Not supported in our ready-made integrations.
Testing
You can't test Request to Pay in your MultiSafepay test account. You can only make test payments in your MultiSafepay live account.
Support
Email [email protected]
Updated 3 months ago