Pluxee lets employers gift their employees with prepaid card sport and culture voucher.

Supports	Details
Countries	Belgium
Currencies	EUR
Chargebacks	No
Payment pages	Yes (current and deprecated versions)
Refunds	No
Second Chance	Yes

Terms and conditions

You must sign a contract with Pluxee.
For each voucher, you must comply with Pluxee rules regarding permitted products and services.
Pluxee voucher can be used for partial payments with another payment method.

Payment flow

This diagram shows the flow of a successful transaction. Click to magnify.

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sequenceDiagram
    autonumber
    participant Customer
    participant MultiSafepay
    participant Pluxee
    participant Merchant

    Customer->>MultiSafepay: Selects Pluxee at checkout
    MultiSafepay->>Customer: Redirects to payment page<br/>to select the relevant voucher,<br/>then to their Pluxee account
    Customer->>Pluxee: Authenticates account and authorizes MultiSafepay access
    Pluxee->>MultiSafepay: Confirms authorization<br/>and sufficient funds on voucher
    Pluxee->>Merchant: Settles funds

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

Description	Order status	Transaction status
For partial payment with another method: The customer has been redirected to their bank.	Initialized	Initialized
MultiSafepay has collected payment.	Completed	Completed

Activation

To request activation of Pluxee, email [email protected] with the following details:
- Your MultiSafepay account email address.
- The website(s) for which you want to activate the payment method.
We activate the payment method for your account.

Integration

API

To create a prepaid card order, make a request using our API endpoint – Prepaid Card order and use SODESPORTS as the gateway value.

Ready-made integrations

You can add the Pluxee gateway ID using a generic gateway in several of our ready-made integrations.

Testing

To test Pluxee payments, see Testing payment methods - Prepaid cards.

💬
Support

Email [email protected]