Pluxee lets employers gift their employees with a sport and culture voucher.

Terms and conditions

• You must sign a contract with Pluxee.
• For each voucher, you must comply with Pluxee rules regarding permitted products and services.
• Fluxee's voucher can be used for partial payments with another payment method.

Payment flow

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sequenceDiagram
    autonumber
    participant C as Customer
    participant Mu as MultiSafepay
    participant P as Pluxee
    participant Me as Merchant

    C->>Mu: Selects Pluxee at checkout
    Mu->>C: Redirects to payment page <br> to select the relevant voucher, <br> then to their Pluxee account
    C->>P: Authenticates account, and authorizes MultiSafepay access
    P->>Mu: Confirms authorization <br> and sufficient funds on voucher
    P->>Me: Settles funds

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

Activation

1. Fill out the Pluxee application form .

2. Sign a contract with Pluxee. They'll give you a Pluxee Merchant ID.
   The issuer communicates your Merchant ID to us.

3. We activate the payment method for your account.

Integration

API

• See API reference – Create order > Prepaid card order.

Example requests

For example requests, on the Create order page, in the black sandbox, see Examples > Gift card redirect. Set gateway to the gateway ID of the relevant voucher.

Ready-made integrations

• You can add Sodexo gateway ID using a generic gateway in several of our ready-made integrations.

Testing

To test Pluxee payments, see Testing payment methods - Prepaid cards.

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Support

Email [email protected]

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