Pluxee

Sodexo

Pluxee lets employers gift their employees with a sport and culture voucher.

SupportsDetails
CountriesBelgium
CurrenciesEUR
ChargebacksNo
Payment pagesYes (current and deprecated versions)
RefundsNo
Second ChanceYes

Terms and conditions

  • You must sign a contract with Pluxee.
  • For each voucher, you must comply with Pluxee rules regarding permitted products and services.
  • Fluxee's voucher can be used for partial payments with another payment method.

Payment flow

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sequenceDiagram
    autonumber
    participant C as Customer
    participant Mu as MultiSafepay
    participant P as Pluxee
    participant Me as Merchant

    C->>Mu: Selects Pluxee at checkout
    Mu->>C: Redirects to payment page <br> to select the relevant voucher, <br> then to their Pluxee account
    C->>P: Authenticates account, and authorizes MultiSafepay access
    P->>Mu: Confirms authorization <br> and sufficient funds on voucher
    P->>Me: Settles funds

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
For partial payment with another method: The customer has been redirected to their bank.InitializedInitialized
MultiSafepay has collected payment.CompletedCompleted

Activation

  1. Fill out the Pluxee application form .

  2. Sign a contract with Pluxee. They'll give you a Pluxee Merchant ID.
    The issuer communicates your Merchant ID to us.

  3. We activate the payment method for your account.

Integration

API

Example requests

For example requests, on the Create order page, in the black sandbox, see Examples > Gift card redirect. Set gateway to the gateway ID of the relevant voucher.

MultiSafepay Sandbox Test Process GIF

Ready-made integrations

Testing

To test Pluxee payments, see Testing payment methods - Prepaid cards.


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Support

Email [email protected]

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