This manual helps merchants to process MultiSafepay payments as quickly as possible from a WooCommerce webshop. For some steps in this manual, assistance from your technical partner may be required.
We recommend you to install the plugin first on a test environment, and make sure you have made a backup.
We advise you to install the plugin through the recommended ways of the specific webshop system.
If you need any technical help, please contact us.
To use the plugin you need a MultiSafepay account. You can create a test account on https://testmerchant.multisafepay.com/signup
If you would like to set up a live account, please contact the MultiSafepay sales department:
There are two ways in which the MultiSafepay plugin for WooCommerce can be installed:
You have installed and configured the plugin MultiSafepay plugin for WooCommerce successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]
The WooCommerce plugin offers a generic gateway. The generic gateway can be found in your WooCommerce Settings under the payment tab, which lists all payment methods.
All of our payment methods are supported. You can set the gateway code, gateway logo, gateway label, and whether the shopping cart should be included in refund transactions. Specifying whether the shopping cart should be included in refund transactions is required if the gateway code used is a billing suite payment method.
Similar to other gateways, it is possible to filter the generic gateway by:
Furthermore, you can set a custom initial order status.
Full refunds, partial refunds (except for billing suite payment methods), and backend orders are fully supported.