MultiSafepay Magento 2 installation & configuration manual


This manual helps merchants to process MultiSafepay payments as quickly as possible from a Magento 2 webshop. For some steps in this manual, assistance from your technical partner may be required.

The installation can be carried out in three ways:

  • SFTP
  • Composer
  • Magento Marketplace

In this manual we describe the installation via Composer. We recommend that you install the plugin first on a test environment, and make sure you have made a backup.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Magento Open Source version 2.1.x, 2.2.x & 2.3.x
  • Tested on PHP 7.0 (Magento 2.3.x on 7.2)

2. Installation

Run the following commands via the CLI:

composer require multisafepay/magento2msp
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy

After running these commands, the latest stable release is downloaded and installed within your Magento 2 webshop.

Depending on your webserver/webshop configuration you also need to check:

  • Set rights on files correctly. Our files can be found at vendor/multisafepay/magento2msp
  • Empty static files when running in production mode
  • Flush cache

3. Configuration

  1. Login on the admin of your webshop and navigate to System->Configuration->MultiSafepay x.x.x->Connect Settings.
    This page contains all main settings and is used for all gateways and giftcards.
    Information about your Merchant ID, Site ID, Site code and API key can be found on our API key page.

  2. Navigate to System->Configuration->MultiSafepay x.x.x->Connect MultiSafepay Gateways.
    This page contains the configuration options for all payment methods supported by MultiSafepay.
    Be sure that you have the selected payment methods active in your MultiSafepay Control.

  3. MultiSafepay Giftcards
    This page contains the configuration options for all giftcards supported by MultiSafepay.
    Giftcards need to be activated, more information can be found on our Giftcard page.

  4. Fastcheckout
    This page contains the Fastcheckout specific settings.
    More information about the Fastcheckout can be found on

4. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our tech support at [email protected].