Apple Pay

Apple Pay is a leading global payment method that lets customers tokenize their payment details in a digital wallet. It supports American Express, Maestro, Mastercard, Visa, and Dutch bank accounts. Customers can make both online and near-field communication (NFC) payments.

An additional layer of security is provided by 3D Secure, which requires customers to verify their identity.

Read how Apple Pay can benefit your business on multisafepay.com

SupportsDetails
CountriesWorldwide
CurrenciesAED, AUD, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, EUR, GBP, HKD, HRK, HUF, ILS, INR, ISK, JPY, KRW, MXN, MYR, NOK, NZD, PEN, PHP, PLN, RON, RUB, SEK, SGD, THB, TRY, TWD, UAH, USD, VEF, ZAR
For more information, see Apple - Multiple .
ChargebacksYes
Payment pagesYes (current version only)
RefundsYes: Full and partial
Customers receive refunds in their Apple Pay account, and they appear on their card statement within the next business day.
Second ChanceYes
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More information

See Apple – How to use Apple Pay .

Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

Alt text

Payment statuses

The table below sets out the order status and transaction status for payments and refunds.

DescriptionOrder statusTransaction status
The customer has been redirected for 3D Secure authentication, or the card scheme is authorizing the transaction.InitializedInitialized
The card scheme authorized the transaction, but we've flagged it as potentially fraudulent.
Review it and then manually capture or decline.
UnclearedUncleared
MultiSafepay has collected payment.CompletedCompleted
Payment wasn't captured manually or within 5 days.VoidVoid/Cancelled
The customer didn't complete 3D Secure authentication.ExpiredExpired
The customer failed 3D Secure authentication or cancelled payment.
See Card errors.
DeclinedDeclined
Refunds: Refund initiated.ReservedReserved
Refunds: Refund complete.CompletedCompleted

Activation

To activate Apple Pay, you must have card payments activated for your account.

Send a request to activate card payments for your account:

  1. Email [email protected].

    Include the following details:

    • Average, minimum, and maximum transaction amount
    • Annual turnover

    We check your eligibility and if approved, activate the payment method for your account.

  2. Once approved, sign in to your MultiSafepay dashboard .

  3. To activate the payment method for:

    • All websites, go to Settings > Payment methods.
    • A specific website:
      • Go to Websites, and then click the relevant website.
      • On the Website profile page, under Payment methods, click Select payment methods.
  4. Select the checkbox for the payment method, and then click Save changes.

Then, apply to MultiSafepay for Apple Pay, and activate it in your dashboard.

  1. Email a request to activate Apple Pay to [email protected]

    Include in the request your:

    • Average, minimum, and maximum transaction amount
    • Annual turnover

    We check your eligibility and if approved, activate the payment method for your account.

  2. Once approved, sign in to your MultiSafepay dashboard .

  3. To activate the payment method for:

  • All websites, go to Settings > Payment methods.
  • A specific website, go to Websites, and then click the relevant website.
  1. Select the checkbox for the payment method, and then click Save changes.
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If the payment method isn't visible in your dashboard, email [email protected] for support.

Integration

Prerequisites

  • An SSL secured connection (HTTPS) is required.
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NEW

Apple Pay is no longer limited to Safari on iOS devices. You can now use Apple Pay in other supported browsers and on supported desktop devices.

Apple Pay is not supported on Android devices.

Direct integration

For direct integration with an API integration, see Apple Pay direct integration.

API

  • For redirect integration, see API reference – Wallet order.

    Example requests

    For example requests, on the Wallet order page, in the black sandbox, see Examples > Apple Pay redirect.

    MultiSafepay Sandbox Test Process GIF
  • Transactions expire after 1 hour.

  • For Apple Pay to display on payment pages, you must have card payments activated for your account.

Ready-made integrations

  • Apple Pay redirect is supported in most ready-made integrations.
  • Exceptions: OsCommerce, VirtueMart, X-Cart, Zen Cart.
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Note:

For ready-made integrations, Apple Pay is currently supported only in Safari on iOS devices.

Testing

To test Apple Pay payments, see Testing payment methods - Wallets.

Branding

When integrating Apple Pay into your website, you must follow Apple's branding guidelines .\


User guide

Gateways

American Express, Maestro, Mastercard, and Visa gateways are supported.

Browser support

Apple Pay is supported in all modern browsers.

For ready-made integrations, it is currently only supported in Safari on iOS devices.

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Note:

Apple Pay is not supported on Android devices.

Device Primary Account Number (DPAN)

A DPAN is a tokenized card number used by Apple Pay to protect the customer’s physical card number. Its last 4 digits may differ from those printed on the physical card. When processing a transaction, the customer can find these digits in the payment card details within the wallet used for the payment.

The DPAN’s last 4 digits are returned in data.payment_details.last4 in the Get order response.

Manual capture

Apple Pay supports Manual Capture for card payments.

To activate it for your account, email [email protected]

Known errors

For most of our ready-made integrations, if the customer uses an incompatible device, Apple Pay doesn't appear on the checkout page.

For our OpenCart plugin, Apple Pay does appear on the checkout page on incompatible devices, but throws an error when clicked and the payment button is disabled.


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Support

Email [email protected]


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