Different payment methods set different expiration times for transactions. The time begins:

  • For direct requests: When you make the create order request.
  • For redirect requests: When the customer selects the payment method on the payment page.

The expiration time is set by the payment method and cannot be changed.

📘 Note: Transaction expiration times are different to session lifetimes of payment pages.

The table below sets out the expiration time per payment method:

Payment methodExpiration time
American Express, Cartes Bancaires, Dankort,
Maestro, Mastercard, Visa, V Pay
1 hour
Alipay5 hours
Alipay+10 minutes on Alipay+, after 1 hour in our system
Apple Pay1 hour
BancontactBanking: 1 hour
Bank transfer60 days
Belfius5 days
Betaal per Maand1 day
CBC/KBC5 days
Dotpay3 days
Google Pay1 hour
iDEAL1.5 hours
in32 hours
Klarna1 day
MB WAY4 minutes
Multibanco72 hours
MyBank1 hour
Pay After Delivery90 days
Pay After Delivery installments14 days
PayPal14 days
Paysafecard3 hours
Request to Pay1 hour
Riverty90 days
Sofort1 day
Trustly2 hours
TrustPay10 days
WeChat Pay2 hours
Zinia14 days
Zinia installments10 days


Transactions do not expire for:

  • E-Invoicing
  • EPS
  • Giropay
  • Gift cards and Edenred vouchers
  • Direct debits