Different payment methods set different expiration times for transactions. The time begins:

  • For direct requests: When you make the create order request.
  • For redirect requests: When the customer selects the payment method on the payment page.

The expiration time is set by the payment method and cannot be changed.

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Note: Transaction expiration times are different to session lifetimes of payment pages.

The table below sets out the expiration time per payment method:

Payment methodExpiration time
Credit and debit cards
American Express, Cartes Bancaires, Dankort,
Maestro, Mastercard, Visa, V Pay
1 hour
AfterPay90 days
Alipay5 hours
Alipay+10 mins on Alipay+, after 1 hour in our system
Apple Pay1 hour
BancontactBanking: 1 hour, QR: Doesn't apply
Bank Transfer60 days
Belfius5 days
Betaal per Maand1 day
CBC/KBC5 days
Dotpay3 days
Google Pay1 hour
iDEAL1.5 hours
in32 hours
Klarna1 hour
MyBank1 hour
Pay After Delivery90 days
PayPal14 days
Paysafecard3 hours
Request to Pay1 hour
Sofort1 day
Trustly2 hours
TrustPay10 days
WeChat Pay2 hours

Exceptions

Transactions do not expire for:

  • E-Invoicing
  • EPS
  • Giropay
  • Gift cards and Edenred vouchers
  • SEPA Direct Debit