MultiSafepay plugin for Zen Cart

This technical manual is for installing and configuring our free plugin for integrating MultiSafepay payment solutions into your Zen Cart webshop.

Test environment

We recommend first installing the plugin in a test environment following the recommended Zen Cart installation procedure. Make sure you have made a backup.


Contact us:

  • Telephone: +31 (0)20 8500 500
  • Email: [email protected]
  • GitHub: Create a technical issue


  • MultiSafepay account – See Getting started.
  • ZenCart 1.5.5
  • Tested on PHP 7.0

Installation and configuration

  1. In the root of your webshop, unpack the content of the .ZIP file.
  2. Sign in to your Zen Cart backend.
  3. Go to Modules > Payment.
  4. Select MultiSafepay - Connect, and then click Install.
  5. Enter your API key.
  6. Click Update.
  7. Disable the MultiSafepay - Connect module.
  8. Enable the relevant payment methods.

User guide

Processing refunds

Refund rules

  • From your MultiSafepay account: Full refunds
  • From your ZenCart backend:
    • Full refunds
    • Refunding more than the original transaction is not supported
Updating the plugin

There are 3 ways to update the plugin:

  • In your backend
  • In the CMS marketplace
  • Using SFTP

To update the plugin via SFTP, follow these steps:

  1. Make sure you have a backup of your production environment, and that you test the plugin in a staging environment.
  2. From the ZenCart manual, download the plugin again.
  3. Follow the Installation and configuration instructions from step 2.


Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.