How to personalize the Second Chance email?

You can personalize the Second Chance email. This can be done by creating a Second Chance email template.
In your MultiSafepay Control the email template tool can be selected under settings.

Download the standard Second Chance email. You can style the email template entirely to your own taste.

Please note: There is a piece of formatted text processed in the email template, contact your web developer for technical support.