In order to Enable Second Chance you can follow these steps:
- Login at MultiSafepay Control
- Choose the website you want to enable the Second Chance for
- Within the Website Functionality tile you can enable Second Chance.
After the Second Chance is enabled for the website you selected, all your customers who do not successfully make a payment will receive a Second Chance e-mail.
Second Chance e-mails can be changed through the e-mail settings.