How to enable the Second Chance?

In order to Enable Second Chance you can follow these steps:

  1. Login at MultiSafepay Control
  2. Choose the website you want to enable the Second Chance for
  3. Within the Website Functionality tile you can enable Second Chance.

After the Second Chance is enabled for the website you selected, all your customers who do not successfully make a payment will receive a Second Chance e-mail.
Second Chance e-mails can be changed through the e-mail settings.