Access to the MultiSafepay Control accounts can be done through the Affiliate dashboard. Once an affiliate has been approved a blue ‘Log In’ button will appear in the ‘Action’ column for a single merchant. Clicking on this button will direct you a merchants MultiSafepay Control.
This dashboard will allow you to see an overview of the affiliates finances, transactions, settings, reports and tools. In addition to this you are also able to initiate refunds or carry out technical integrations.
If you would like to create a MultiSafepay Partner Account, we invite you to follow the instructions below:
Step 1: Open the following page: Signup with MultiSafepay
Step 2: When logging into your account for the first time, a red button will be visible ‘Go to activation’ indicating that important documentation must be uploaded in order to proceed. This documentation is legally required for verification purposes related to your company and the Ultimate Beneficial Owners (UBO).
Please kindly upload the following documents and follow the payment instruction in the last step:
Copy of a certified Chamber of Commerce extract (not older than six months).
Copy of a valid ID of the directors and/or persons with an interest of 25 percent (or more) in the company e.g. via shares, control or profit.
A copy of your company’s’ bank statement through your online banking environment including the IBAN and company name. Please note: the company name on your bank statement must be matching the company name on the Chamber of Commerce extract.
A payment in the amount of 1 EUR transferred from your business bank account (this procedure can also be initiated in the MultiSafepay Control).
Partners can easily adjust the welcome email for affiliates after adding the website URL and logo.
This can be carried out by following these steps:
Once your account has been approved, It is possible to sign up new affiliates through the Partner Account.
Navigate to column on the left side of the Partner Account and click on Affiliates. This will direct you to the Affiliate dashboard. On the same page in the top right corner, you will find the partner link which can be sent to new affiliates.
The Affiliate dashboard presents and overview of affiliates that are signed up through your Partner Account Control. The dashboard also allows you have a clear presentation of the following affiliate information:
Before a affiliate becomes approved, they will have to undergo a screening from MultiSafepay. More information about this can be read on our dedicated documentation page.
Affiliates may have a number of questions regarding matters such as the on-boarding process and payment methods. To help answer these questions, MultiSafepay has dedicated documentation on each of these topics:
If a merchant is unable to find and answer in the above links, they can always search for topics using the search bar on our MultiSafepay Documentation Center page.
For further inquiries, affiliates may contact us at [email protected]
MultiSafepay will send you the invoice every month by email. This can also be requested by sending an email to [email protected]
Partner compensation can only be paid after the partner account has been fully approved. Before that, you can make full use of the Partner Dashboard and you will receive partner compensation from connected affiliates.
Approval can be carried out by clicking the red button on the Partner Dashboard page saying ‘Go to Activation’.
It takes an average of 3 working days before the account is fully approved and activated.
MultiSafepay is a financial institution that is supervised by the Dutch bank. As a payment service provider, we offer payment solutions for which costs are charged.
All MultiSafepay merchants therefore sign a cooperation agreement with general terms and conditions.