MultiSafepay Control

Adding a webshop

Adding a webshop to your MultiSafepay Control is the first step into connecting the webshop and MultiSafepay. By adding a webshop in your MultiSafepay Control connection details, for example, an API key will be automatically generated. This will establish the connection between the two platforms.

1. Login into your MultiSafepay Control

A live Account ID starts with a 10 -> …

Deleting a website

It is possible to delete a website from your MultiSafepay Control

1. Navigate to your MultiSafepay Control
2. Go to Settings -> Website Settings
3. Click on Enabled for the website you wish to delete
4. Click the red bin icon Delete
5. The website has now been deleted from your MultiSafepay Control.

In our email templates, you can use the following tokens between @@:

Looking for your account information (e.g. API key)?

1. Login at our MultiSafepay Control
   Live MultiSafepay Control
   Test MultiSafepay Control

2. Navigate to Settings->Website settings

3. Add a new website or click on an existing website.

There you will see the following information:

• API key
• Account ID
• Site ID
• Secure Code.

Please note: A live Account ID starts with a 10, whereas a test Account …

What is a manually generated payment link and what do merchants use it for?

For several scenarios, it can be useful for our merchants to generate a payment link. The payment link allows MultiSafepay Control to create a unique transaction that the payment can be matched with.

Examples:

• A customer wants to adjust an existing order and instead of starting over with a new one, the merchant can …

What do I need to fill in the notification URL field in MultiSafepay Control?

When you create a payment link in your MultiSafepay Control, the webshop will automatically update the pending order in its backend if the notification URL is correctly set.

However, if the notification URL is not correctly set, the order will not update and it may be necessary to manually set it in MultiSafepay …

How do I add a user to my MultiSafepay Control?

To add users with different permission profiles to your MultiSafepay Control, please follow to the steps below:

1. Login into your MultiSafepay Control
2. Once logged in, navigate to Settings on the left side menu
3. Click on User management
4. Click on Add new user on the top right corner
5. Fill in the required credentials and put the Status on Active
6. Select …