With the MultiSafepay e-mailtemplate editor, it is possible to fully customize the e-mails that your customers will receive. Before you start customizing the mailing templates, we would like to advise you that you should have a basic to advanced understanding about the markup language HTML/CSS.
In the editor you can switch the view to pure HTML/CSS by pressing the button Source in the second row of the editor. This will make it possible to create/edit a e-mail template with pure HTML/CSS code.
Our editor makes it possible to easily add in external links to your e-mail template.
With the use of our predefined tokens, it is possible to insert personalized details of your customers and webshop into the e-mails. This will improve the productivity of your e-mails and will save you a lot of time.
A few examples of the placeholders you can use are: amount of the order, first and last name of the customer, payment method and the description of the order.
With our template editor, it is possible to add your own logo to the e-mail. This will personalize the e-mail and also makes the e-mail recognizable for your customers. If you want to upload the your image to your merchant panel, go to the following link: merchant.multisafepay.com/payment-page-templates
An Iframe is an HTML document embedded inside another HTML document. You can use a IFrame to insert content from another source into the e-mail template.
MultiSafepay is not responsible for the customization of the e-mail templates. We provide every merchant with a standard set of templates which you can use immediately after creating a merchant account. It is important that you have some knowledge about HTML/CSS before you start with the customization of a e-mail template. Feel free to contact support if you have a question.