Testing refunds

You can process full refunds in your MultiSafepay test dashboard. However, partial refunds are not enabled by default.

To enable partial refunds, email the Integration Team at [email protected]

If you refund a payment in your MultiSafepay test dashboard, the transaction status remains Reserved until the refund is manually approved, since there is no settlement with a bank.


Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.