Payout report

The payout report provides an overview of the specific transactions and fees included in a payout.

It is helpful for matching payouts to specific orders or invoices for accounting purposes.

Supported format: Excel

Report contents


Headers Description
Report created The date the report was generated
Merchant ID Your MultiSafepay account number and merchant name
Payout ID The reference number for this payout
Logic What time the payout was made
Date from The start date of the reporting period
Date till The end date of the reporting period
Payout currency The currency the payout was paid in
Columns Description
Created date The date the transaction was initiated
Completed date/time The date and time the transaction was completed
Mt status The transaction status
Mt order status The order status
PSP ID MultiSafepay’s transaction reference number
Amount The transaction amount in whole currency
Amount cents The transaction amount in cents
Creditdebit C means credit, D means debit
N code See N-codes for identifying payment methods
Payment type A MultiSafepay fee, or the payment method
Mt description A description of the transaction
Sub description A description of a component of the transaction, e.g. an issuer fee or currency conversion cost
Sub status The transaction status
Sub ID MultiSafepay’s transaction reference number
Ms description website name
Order ID Your unique identifier for the order
Var1/Var2/Var3 Additional information

Generating payout reports

Note: You must have completed at least one payout to generate a payout report.

To generate a payout report, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Finance > Daily balance.
  3. In the Daily balance overview page, under Payout transaction for the relevant date, click the green Excel icon.

Automating payout reports

To request automated reports, email the following information to [email protected]:

  • Your account ID (top-right corner of your MultiSafepay dashboard)
  • Method: SFTP Pull or Push request
  • Frequency: Daily, weekly, or monthly
  • Preferred time after 5:29 (based on Central European (Summer) Time (CET/CEST))
View SFTP requests and requirements

  • SFTP:

    • Pull request: We give you access to a MultiSafepay SFTP server.
    • Push request: You give us access to your SFTP server.
  • We support SFTP with username/password and username/SSH keys.

  • For SFTP connections, we only support ports 22 and 2222.

  • Make sure our IP address is on your allow list. For a list of MultiSafepay IP addresses, email [email protected]

  • To deliver the report using SFTP Push requests, you must support at least one of the following encryption algorithms on your SFTP server:

    • sh-ed25519
    • rsa-sha2-512
    • rsa-sha2-256
    • ecdsa-sha2-nistp521
    • ecdsa-sha2-nistp384
    • ecdsa-sha2-nistp256
    • ssh-rsa

To view the autogenerated reports in your MultiSafepay dashboard, click the Messages icon in the top-right corner.

For support, email [email protected]


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Other languages

For an explanation in another language, contact your account manager.