Financial report


The financial report provides an overview of:

  • Transactions within a specific timeframe and grouping of costs
  • Paid transactions
  • Refunds
  • Chargebacks/reversals
  • Payouts
  • Currency conversions

Supported formats: Excel or CSV

Report contents

Columns Description
ID MultiSafepay’s transaction reference number
Merchant ref Your transaction reference number
Created The date the transaction was initiated
Completed The date the funds were settled in your MultiSafepay balance
Site The website where the customer placed the order
First name The customer’s first name
Last name The customer’s last name
Description A description of the order
Currency The currency of the transaction
Amount The amount of the transaction
Payment type A MultiSafepay fee, or the payment method
Payment status The transaction status

Generating financial reports

To generate a financial report, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Financial report.
  3. In the Between and And fields, enter the start and end dates of the period you want the report to cover.
  4. In the Cost grouping dropdown menu:
    • No grouping: Show only the total of all MultiSafepay transaction fees for the selected timeframe.
    • Single entry for all costs: List each MultiSafepay fee below the matching transaction.
  5. Click Generate report.

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Other languages

For an explanation in another language, contact your account manager.