The accountant export lists all successful incoming and outgoing transactions, including the:
MultiSafepay does not collect funds for PayPal. Therefore, PayPal transactions don’t automatically appear in the accountant export.
To include them, in your dashboard or backend, set the transaction status to Completed.
|Report created||The date the report was generated|
|Merchant ID||Your MultiSafepay account number|
|Date from||The start date of the reporting period|
|Date till||The end date of the reporting period|
|Currency||The currency of transactions|
|Opening balance||The balance at the start date|
|Total credit||The amount credited in the report period|
|Total debit||The amount debited in the report period|
|Closing balance||The balance at the end date|
|Completed date/time||The date and time the transaction was completed|
|Amount||The transaction amount|
|Creditdebit||C means credit, D means debit|
|Typetransaction||See N-codes for identifying payment methods|
|Paymenttype||A MultiSafepay fee, or the payment method|
|Description 2-4||Descriptions of the order|
|Tr status||The transaction status|
|Ms description||The website name|
|Mt merchanttransactionid||Your unique identifier for the order|
|Mt cust firstname||The customer’s first name|
|Mt cust lastname||The customer’s last name|
|Mt cust city||The customer’s city|
|Mt cust country||The customer’s country|
|Invoice ID||Your internal invoice ID|
To filter transactions in the accountant export (e.g. by payment method), see N-codes for identifying payment methods.
To generate an accountant export, follow these steps:
To request automated accountant exports, email the following information to [email protected]:
We support SFTP with username/password and username/SSH keys.
For SFTP connections, we only support ports 22 and 2222.
Make sure our IP address is on your allow list. For a list of MultiSafepay IP addresses, email [email protected]
To deliver the report using SFTP Push requests, you must support the following protocol on your SFTP server:
sh-ed25519, rsa-sha2-512, rsa-sha2-256, ecdsa-sha2-nistp521, ecdsa-sha2-nistp384, ecdsa-sha2-nistp256, ssh-rsa
To view the autogenerated reports in your MultiSafepay dashboard, click the Messages icon in the top-right corner.
For support, email [email protected]