This technical manual is for installing and configuring our latest free plugin for integrating MultiSafepay payment solutions into your Prestashop 1.7 webshop.
To use an older version of the plugin, see MultiSafepay GitHub – PrestaShop releases.
Pay later methods
See also MultiSafepay gateway.
Information on where to find your account ID, Site ID, Site code or API key can be found on our API key page.
To upgrade to version 5.x from an older version, follow these steps:
If upgrading from 5.x to a newer version, see Updating the plugin.
The MultiSafepay PrestaShop 1.7 plugin supports Payment Components, which:
If you’re new to accepting credit card payments, email a request to activate them to [email protected]
Activating Payment Components
To activate the payment component in your PrestaShop 1.7 backend, follow these steps:
For support, email [email protected]
Note: If you have a custom checkout and encounter a conflict with the payment component, the Integration Team will do their best to provide support, but we can’t guarantee compatibility in all cases.
Applying surcharges or payment fees is not automatically supported in our PrestaShop 1.7 plugin.
There are several third-party addons available for surcharges. However, we can’t guarantee compatibility with our plugin. Make sure that you test these addons carefully before installing.
For more information about how the Payment Services Directive 2 may affect surcharges or payment fees, see Payment Services Directive 2.
The PrestaShop 1.7 plugin offers a generic gateway that supports all payment methods. You can filter the gateway by:
To configure the generic gateway:
By default, refunds initiated in your PrestaShop backend are automatically processed via our API.
To disable this, follow these steps:
If you notice errors in shopping cart calculations, email [email protected]
As a temporary solution, you can disable sending the shopping cart with the payment request.
To enable Recurring Payments, follow these steps:
Refunds initiated in your PrestaShop backend are automatically processed via our API, except for voucher refunds.
The plugin supports the PrestaShop core checkout and is compatible with most premium themes, unless you have a custom checkout.
The following third-party modules are supported:
* Payment options must be set on separate pages in the plugin settings page.
The Integration Team will do their best to provide support for third-party plugins and premium themes. Email us at [email protected]
To translate elements of the MultiSafepay module in the PrestaShop 1.7 plugin, follow these steps:
To translate the names of payment methods: