CartaSi, What is it?

CartaSi is regarded as the Italian credit card and is part of Visa.
Every credit card with the ‘Verified by Visa’ logo can be safely used for online payments.

How to activate CartaSi?

The payment method CartaSi is shown as a payment option on the payment page of MultiSafepay depending on:

  1. The Visa gateway needs to be enabled.
  2. The locale needs to be it_IT (Italy) in the transaction call received by MultiSafepay.

The locale is leading in this to show the desired payment method CartaSi on the payment page of MultiSafepay.

When you want to add CartaSi as payment method on the checkout page, you can upload any CartaSi logo into your e-commerce platform and add it as a payment option.

How does it work?

Payments processed by the CartaSi payment method are processed through the Visa gateway.

How to refund a CartaSi transaction?

Transactions received with CartaSi (Visa) as payment method can be refunded to the consumer within 180 days.

Please follow the following steps to refund a CartaSi transaction.

  1. Login at your MultiSafepay Control
  2. Select transaction -> transaction
  3. Find the transaction through search
  4. Open transaction
  5. Select refund
  6. Fill in the amount that you want to refund to the consumer.

MultiSafepay does not allow you to refund more than the stated amount of the original transaction

  1. Confirm the refund

Note: credit card payments that are refunded by the merchant to the customer, will be sent to the card issuing bank and its partners within 1 business day by MultiSafepay. Whether or not the refund will be visible to the consumer depends on the reports, statements and online tools which are made available by the issuing bank.