TrustPay is a bank payment method in the Czech Republic. Customers pay from their own online banking environment.
Countries | Czech Republic |
Currencies | CZK |
Chargebacks | No |
Refunds | Full and partial |
Supports | Second Chance |
Transactions expire after | 10 days |
This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
Payments | Order status | Transaction status |
---|---|---|
The customer has been redirected to their bank. | Initialized | Initialized |
MultiSafepay has collected payment. | Completed | Completed |
The transaction was cancelled. | Void | Cancelled |
The customer didn’t complete payment within 10 days. | Expired | Expired |
Refunds | ||
Refund initiated. | Reserved | Reserved |
Refund complete. | Completed | Completed |
Activation | Enable in your dashboard |
Checkout options | Payment pages (current and deprecated) |
Testing | You can’t test TrustPay in your test MultiSafepay account. You can only make test payments in your live MultiSafepay account. |
API | Create order > Banking order Examples > Trustpay redirect |
TrustPay (redirect) is supported in:
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.