TrustPay is a bank payment method in the Czech Republic. Customers pay from their own online banking environment.
|Refunds||Full and partial|
|Transactions expire after||10 days|
This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
|Payments||Order status||Transaction status|
|The customer has been redirected to their bank.||Initialized||Initialized|
|MultiSafepay has collected payment.||Completed||Completed|
|The transaction was cancelled.||Void||Cancelled|
|The customer didn’t complete payment within 10 days.||Expired||Expired|
|Activation||Enable in your dashboard|
|Checkout options||Payment pages (current and deprecated)|
|Testing||You can’t test TrustPay in your test MultiSafepay account.
You can only make test payments in your live MultiSafepay account.
|API||Create order > Banking order
Examples > Trustpay redirect