Paysafecard

Paysafecard, What is it?

Paysafecard is a simple and safe prepaid payment method that allows you to make payments online without the use of a bank account or credit card information.

Paysafecard is a prepaid online payment method based on vouchers with a 16-digit PIN code, independent of bank account, credit card, or other personal information.

Paysafecard is available in 46 countries worldwide. Paysafecard is available in different amounts of the currency of the country concerned.

Paysafecard, How does it work?

Paysafecard is a prepaid online payment method based on vouchers with a 16-digit PIN code, independent of bank account, credit card, or other personal information. Customers can purchase vouchers at local sales outlets and pay online by entering the code at the checkout of the respective website.

Paysafecard transaction flow

Order Status Financial Status Description
Initialized Initialized A payment link has been generated, but no payment has been received yet.
Completed Completed A successful Paysafecard transaction has been received and the funds will be added to your MultiSafepay Control balance.
Declined Declined Transaction has been rejected
Expired Expired An unfinished transaction will automatically expire after a predefined period.
Void Canceled Transaction has been canceled.

Paysafecard transaction, refund status flow

Order Status Financial Status Description
Initialized Initialized A refund has been requested.
Completed Completed Refund has been successfully processed.

Product rules

Some rules may apply to certain payment methods. These rules apply to the payment method Paysafecard.

  • The lifetime of a payment link can be adjusted. This might be beneficial for your inventory. The adjustment can be processed through the days or seconds active.

    Full documentation on the lifetime of a payment link can be found on our FAQ page, Lifetime of a payment link

  • Paysafecard can be offered in the following currencies

    • Euros (EUR)
    • Pounds (GBP)
    • Dollars (USD).

How to activate Paysafecard

Search for sales points: Paysafecard

  1. When buying your Paysafecard PIN, choose 10, 25, 50 or 100 EUR
  2. The value of the PIN code is immediately and entirely at your disposal
  3. If you do not fully use the value of a PIN when you pay, the residual credit will remain available for you to use later
  4. If you have not used up the balance in the first 12 months, then from the 13th month, you will be charged a monthly administration fee of 3 EUR of the residual balance.

How to refund a Paysafecard transaction

Due to missing customer data within the transaction, it is not possible to refund a Paysafecard transaction.

You can reimburse a transaction that is paid with a Paysafecard through your own banking environment.