Activating PayPal


If using a ready-made integration:

  • First check that the payment method is supported.
  • Once you have activated the method for your MultiSafepay account, you must also enable it in your backend.

The instructions below are for the PayPal interface in English. If your PayPal webpage is in another language, you can change the language easily by clicking the links at the bottom right of the page.

Configuring your PayPal account

To configure your PayPal account, follow these steps:

  1. Sign in to Paypal.com with your business account.
  2. Mouse over your account name in the top-right corner, and then select Account settings.
  3. On the Account access tab, under API access, click Update.
  4. Under Pre-built payment solution, click Grant API permission.
  5. In the Third-party permission username field, enter paypal_api1.multisafepay.com.
  6. Click Lookup.
  7. Select the checkboxes of the relevant permissions:
    • Use Express Checkout to process payments.
    • Issue a refund for a specific transaction.
    • Process your customers' credit or debit card payments.
    • Obtain information about a single transaction.

To complete the configuration, change the language encoding setting of your PayPal account to UTF-8:

  1. Click PayPal – Profile language encoding.
  2. Next to Language coding for PayPal buttons, click Edit.
  3. From the dropdown menu, select Western European languages (including English).
  4. Click More options.
  5. From the Encoding dropdown menu, select UTF-8.
  6. Select the Yes checkbox.
  7. Click Save.
Known issue: If your PayPal business account isn’t yet fully verified or approved, you might get a PayPal error 10002: Restricted account.

For support or if any steps are inaccurate, email [email protected]

For further support, see PayPal – Contact us.

Configuring your MultiSafepay account

To configure your MultiSafepay account for PayPal, follow these steps:

  1. Sign in to Paypal.com with your business account.
  2. Mouse over your account name in the top-right corner, and then select Account settings.
  3. On the Business information tab, copy your PayPal Merchant ID.
  4. Sign in to your MultiSafepay dashboard.
  5. Go to Settings.
  6. To activate PayPal for:
  • All your websites:

    • Go to Payment methods, and then select PayPal.
    • In the PayPal Merchant ID field, paste in your ID.
  • A specific website:

    • Go to Website settings, and click the relevant website.
    • Under Payment methods, select the PayPal checkbox.

Note: You can link each website to a separate PayPal business account, or all websites can use your main PayPal business account.

  1. Click Save changes.

Note: If PayPal is not visible as a payment method in your MultiSafepay dashboard, email [email protected]

Your account is now configured. We strongly recommend testing some transactions before processing live payments.

Feedback

Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.