Activating Klarna

If using a ready-made integration:

  • First check that the payment method is supported.
  • Once activated for your account, you must also enable the payment method in your backend.

Test account

  1. At, sign up for a test account, selecting the Playground environment.
  2. Under Settings, click Generate new Klarna API credentials to generate a user name and password.
  3. Email these credentials to [email protected]
  4. MultiSafepay connects to Klarna.
  5. Test payments in your test environment.

We recommend testing Klarna payments via the Klarna Portal to experience the full functionality. You can also test from your MultiSafepay dashboard with more limited functionality.

Live account

  1. Sign up for a live Klarna account:

    • Via the Klarna website, selecting the Production environment, or
    • Email your Klarna account manager or [email protected]  
  2. Specify MultiSafepay as your PSP and the countries you want to activate Klarna for.

  3. Sign an agreement with Klarna, including pricing.

  4. MultiSafepay activates Klarna for your MultiSafepay account.

  5. If using a ready-made integration, activate Klarna in your backend.

For questions, see Klarna – Klantenservice.

For support, email [email protected]


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Other languages

For an explanation in another language, contact your account manager.