iDEAL, How does it work?

iDEAL is an inter-bank system covered by all major Dutch customer banks, therefor the customer can select the bank to which it is connected.

A customer chooses to pay with iDEAL, authenticates their account, and confirms to pay.

Once a payment is completed, the payout is guaranteed and can not be reversed by the customer.

iDEAL transaction flow

Order Status Financial Status Description
Initialized Initialized A payment link has been generated, but no payment has been received yet.
Completed Completed A successful iDEAL transaction has been received and the funds will be added to your MultiSafepay Control balance.
Expired Expired An unfinished transaction will automatically expire after a predefined period.
Void Canceled Transaction has been canceled.

iDEAL transaction, refund status flow

Order Status Financial Status Description
Initialized Initialized A refund has been requested.
Completed Completed Refund has been successfully processed.

Full API reference on the payment method iDEAL.

Product rules

Some rules may apply to certain payment methods. These rules apply to the payment method iDEAL.

  • The lifetime of a payment link can be adjusten. This might be beneficial for your inventory. The adjustment can be processed through the days or seconds active.

    Full documentation on the lifetime of a payment link can be found on our FAQ page, Lifetime of a payment link

  • iDEAL processes the currency Euros (EUR).