This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see About MultiSafepay statuses.
|Payments||Order status||Transaction status|
|The customer has been redirected to their bank.||Initialized||Initialized|
|MultiSafepay has collected payment.||Completed||Completed|
|The customer cancelled the transaction.||Void||Void|
|The customer didn’t complete payment within 10 minutes.||Expired||Expired|