Edenred
Edenred lets employers provide their employees with a prepaid card loaded with Edenred vouchers:
- Ticket Restaurant
- Ticket EcoCheques
- Ticket Compliments
- Ticket Sport & Culture
Overview
| Countries | Belgium | |
| Currencies | EUR | |
| Chargebacks | No | |
| Refunds | No | |
| Payment features | Second Chance |
How it works
- You must sign a contract with Edenred.
- For each voucher, you must comply with Edenred’s rules regarding permitted products and services.
- An Edenred prepaid card can contain multiple Edenred vouchers.
- Edenred vouchers can be used for partial payments in combination with another payment method.
- View all the Edenred transactions for your website in My Edenred.
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
sequenceDiagram
autonumber
participant C as Customer
participant Mu as MultiSafepay
participant E as Edenred
participant Me as Merchant
C->>Mu: Selects Edenred at checkout
Mu->>C: Redirects to payment page
to select the relevant voucher,
then to their Edenred account C->>E: Authenticates account, and authorizes MultiSafepay access E->>Mu: Confirms authorization
and sufficient funds on voucher E->>Me: Settles funds
to select the relevant voucher,
then to their Edenred account C->>E: Authenticates account, and authorizes MultiSafepay access E->>Mu: Confirms authorization
and sufficient funds on voucher E->>Me: Settles funds
Payment statuses
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
| Description | Order status | Transaction status |
|---|---|---|
| For partial payment with another method: The customer has been redirected to their bank. | Initialized | Initialized |
| MultiSafepay has collected payment. | Completed | Completed |
Activation and integration
| Activation | Edenred activation |
| Checkout options | Payment pages (current and deprecated) |
| Testing | Test payment details |
| API | Create order > Prepaid card order Examples > Edenred redirect By default, all activated Edenred vouchers display at checkout, but you can also specify which Edenred vouchers to display per transaction. |
| Ready-made integrations | Only supported in our Magento 2 integration. |
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.