E-Invoicing is a MultiSafepay pay later method with automation tools that gives you full control of credit management, the payment process, and customer communications.
See how E-Invoicing can benefit your business!
Countries | Worldwide | |
Currencies | EUR | |
Chargebacks | No | |
Refunds | Full, partial, and API refunds, discounts | |
Payment features | Second Chance | |
Transactions expire after | Doesn’t apply | |
Addresses | Different billing and shipping addresses are supported. Email a request to [email protected] |
|
Shipping policies | Shipping Policy Nederland Herinnering aan onze shipping policy |
This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
Payments | Order status | Transaction status |
---|---|---|
MultiSafepay’s risk analysis is in progress. (You can still cancel.) |
Initialized | Initialized |
E-Invoicing has authorized the transaction. (You can no longer cancel; you can only refund.) |
Completed | Initialized |
Important: Manually change the order status to Shipped. You must ship to receive payment. |
Shipped | Initialized |
MultiSafepay has collected payment. | Completed | Completed |
E-Invoicing declined the transaction. | Declined | Declined |
The transaction has been cancelled. | Void/Cancelled | Void/Cancelled |
The customer didn’t complete payment. | Expired | Expired |
Refunds | ||
Refund initiated. | Initialized | Initialized |
Refund complete. | Completed | Completed |
When you ship the order, you must manually change the order status to Shipped:
You can change the order status from Completed to Shipped:
In your dashboard
In your backend
If you change the order status in your backend, the following ready-made integrations pass the updated status to your dashboard automatically:
For other ready-made integrations, make an update order API request.
Note: Some third-party plugins may not support updating the status via our API.
Activation | Enable in your dashboard |
API | Create order > Pay later order Examples > E-Invoicing direct/redirect |
Checkout options | Payment pages (current and deprecated) |
Testing | Test payment details |
Ready-made integrations | Supported in all ready-made integrations (direct). |
When paying with a gift card and E-Invoicing, customers must enter the gift card details before placing their order, i.e. on your checkout page. Otherwise our platform would interpret the gift card as a discount and generate incorrect order information, e.g. tax calculations.
You are solely responsible for this in your integration.
To generate E-Invoicing transactions in batches for subscription payments:
To customize invoices:
The invoice is sent to the email address provided.
To see an overview of all successful transactions:
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.