E-Invoicing is a MultiSafepay pay later method with automation tools that gives you full control of credit management, the payment process, and customer communications.
|Refunds||Full, partial, and API refunds, discounts|
|Payment features||Second Chance|
|Transactions expire after||Doesn’t apply|
|Addresses||Different billing and shipping addresses are supported.
Email a request to [email protected]
|Shipping policies||Shipping Policy Nederland
Herinnering aan onze shipping policy
This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
|Payments||Order status||Transaction status|
|MultiSafepay’s risk analysis is in progress.
(You can still cancel.)
|E-Invoicing has authorized the transaction.
(You can no longer cancel; you can only refund.)
|Important: Manually change the order status to Shipped.
You must ship to receive payment.
|MultiSafepay has collected payment.||Completed||Completed|
|E-Invoicing declined the transaction.||Declined||Declined|
|The transaction has been cancelled.||Void/Cancelled||Void/Cancelled|
|The customer didn’t complete payment.||Expired||Expired|
When you ship the order, you must manually change the order status to Shipped:
You can change the order status from Completed to Shipped:
In your dashboard
In your backend
If you change the order status in your backend, the following ready-made integrations pass the updated status to your dashboard automatically:
For other ready-made integrations, make an update order API request.
Note: Some third-party plugins may not support updating the status via our API.
|Activation||Enable in your dashboard|
|API||Create order > Pay later order
Examples > E-Invoicing direct/redirect
|Checkout options||Payment pages (current and deprecated)|
|Testing||Test payment details|
|Ready-made integrations||Supported in all ready-made integrations (direct).|
When paying with a gift card and E-Invoicing, customers must enter the gift card details before placing their order, i.e. on your checkout page. Otherwise our platform would interpret the gift card as a discount and generate incorrect order information, e.g. tax calculations.
You are solely responsible for this in your integration.
To generate E-Invoicing transactions in batches for subscription payments:
To customize invoices:
The invoice is sent to the email address provided.
To see an overview of all successful transactions: