Dotpay
Dotpay is an inter-bank payment method that links all major Polish retail banks. Customers pay from their own online banking environment.
See how Dotpay can benefit your business!
Overview
| Countries | Poland | |
| Currencies | EUR, PLN | |
| Chargebacks | No | |
| Refunds | Full and partial | |
| Payment features | Second Chance | |
| Transactions expire after | 3 days |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
then to online banking C->>CB: Authenticates account and completes payment CB->>Mu: Transfers funds Mu->>Me: Settles funds
Payment statuses
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
| Payments | Order status | Transaction status |
|---|---|---|
| The customer has been redirected to their bank. | Initialized | Initialized |
| MultiSafepay has collected payment. | Completed | Completed |
| The customer didn’t complete payment within 3 days. | Expired | Expired |
| Refunds | ||
| Refund initiated. | Reserved | Reserved |
| Refund complete. | Completed | Completed |
Activation and integration
| Activation | Apply to MultiSafepay |
| Checkout options | Payment pages (current and deprecated) |
| Testing | Test payment details |
| API | Create order > Banking order Examples > Dotpay redirect |
| Ready-made integrations | Supported in all ready-made integrations. |
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.