Dotpay is an inter-bank payment method that links all major Polish retail banks. Customers pay from their own online banking environment.
See how Dotpay can benefit your business!
Countries | Poland | |
Currencies | EUR, PLN | |
Chargebacks | No | |
Refunds | Full and partial | |
Payment features | Second Chance | |
Transactions expire after | 3 days |
This diagram shows the flow for a successful transaction. Click to magnify.
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
Payments | Order status | Transaction status |
---|---|---|
The customer has been redirected to their bank. | Initialized | Initialized |
MultiSafepay has collected payment. | Completed | Completed |
The customer didn’t complete payment within 3 days. | Expired | Expired |
Refunds | ||
Refund initiated. | Reserved | Reserved |
Refund complete. | Completed | Completed |
Activation | Apply to MultiSafepay |
Checkout options | Payment pages (current and deprecated) |
Testing | Test payment details |
API | Create order > Banking order Examples > Dotpay redirect |
Ready-made integrations | Supported in all ready-made integrations. |
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.