Credit Cards, How do they work?

In order to pay with MasterCard or Visa the customer needs to fill in their card number, CVC-code and expiry date to release a payment. When the 3D Secure is enabled on the credit card, the customer needs to provide an authentic code on the next page to finalize the payment. The 3D secure insures that the customer is the rightfull account holder

Credit card transactions received by MultiSafepay, will be processed through our fraud filter.

The following status are important when receiving a credit card payment:

Transaction & order status Description
Completed Transaction is accepted and added to your MultiSafepay account.
Uncleared The payment is offered to you. You decide whether you want to accept or decline a uncleared.
Declined The transaction is declined by the account holders issuing bank or by MultiSafepay.
Click here for further information about the declined status.

Credit card payments are not fully guaranteed. Customers can withdraw the transaction due to their customers right protection of VISA and Mastercard. The accountability​ of accepting credit card payments lies entirely with the merchant.

Product Rules

Mastercard and Visa can be processed in the following currencies

As standard currency

Euros (EUS)

Pounds (GBP)

Dollars (USD)

If a different currency is desired, contact our support department for the possibilities. Submit your request at [email protected]