in3


What it is

With in3, you can allow consumers to pay for their purchases ‘in 3’ individual installments at no extra cost. Consumers using in3 are also not required to be registered at the BKR (Bureau Krediet Registratie).

How it works

A single purchase is spread out over three payments which can be fulfilled in the following sequence:

  1. A consumer fills in his/her details during checkout and in3 conducts a credit check
  2. The first payment is made and the item is shipped
  3. The second payment will follow after 30 days, as well as a third after 60 days.

All payments are handled by in3 and the payments are guaranteed for the merchant if the consumer completes the initial payment successfully at the time of placing the order.

Transaction flow

The transaction flow shows the different ways a transaction can be processed. This differs per payment method.

  • Order status
    The order status indicates the status of the order, such as completed, pending or rejected. The order status is independent of the incoming or outgoing payment of the transaction.

  • Transaction status
    The transaction status indicates the payment status of the transaction, such as completed, pending or rejected. Once the transaction status is completed, the amount of the transaction is added to your MultiSafepay balance.

Order Status Transaction Status Description
Initialized Initialized The consumer is redirected to in3 and a credit check is conducted.
Declined Declined The credit check has been declined.
Completed Uncleared The payment has been successful.
Void Void The payment has been declined or abandoned.
Uncleared Initialized The payment is awaiting and the consumer has 5 minutes to complete the payment, otherwise the transaction will be cancelled.
Completed Completed The transaction has been settled and is complete.

Refund Flow

Order Status Transaction Status Description
Completed Completed A refund or partial refund has been successful. The refund will be processed by in3.
Declined Declined A refund or partial refund has been unsuccessful.

The full API reference for in3 can be found here

Product rules

Some rules may apply to certain payment methods. For in3, the following rules apply:

  • The initial payment is required for an order to be placed

  • Refunds are processed by in3

  • Payments can only be completed in Euros (EUR)

  • Currently, in3 is only available in the Netherlands. A check will be conducted on the country, billing/shipping address entered by the consumer

  • The default amount for an in3 payment is 100 EUR and maximum 3000 EUR

  • Different billing and shipping addresses may be entered by the consumer.

Activate

Currently, MultiSafepay offers in3 only in the Netherlands.

To apply for in3, please contact [email protected]

Testing

If you would firstly like to create test payments with in3, please contact [email protected] for more information.

Request a refund

There are two ways to refund an in3 transaction in the MultiSafepay Control

In both cases of a refund, an amount will be refunded only if a payment is linked to the transaction. If no payment is linked to the transaction, only a credit on the invoice will take place.

Please note that all refunds are processed by in3 and can be done before and after settlement up to 1 year.

Full refund

The transaction can be fully refunded through the refund option.

  1. Go to Transactions in MultiSafepay Control
  2. Select Transaction overview
  3. With the search function you can find the transaction
  4. Click on the transaction to open it
  5. Select Refund order
  6. Full refund
  7. Save.

The transaction is cancelled.

Partial refund

The transaction can be partially refunded in the checkout editor. Please follow these steps:

  1. Go to Transactions in MultiSafepay Control
  2. Select Transaction overview
  3. With the search function you can find the transaction
  4. Click on the transaction to open it
  5. Select Refund order
  6. Choose Edit
  7. Choose the item(s) you want to deduct from the order
  8. Save.

The transaction shows the credited item(s) with the deducted amount added to the transaction. A new payment link is generated and sent to the customer with the adjusted invoice.

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Other languages

Liever uitleg in het Nederlands? Neem contact op met uw accountmanager.

Vuoi ricevere informazioni in italiano? Contatta il tuo account manager.

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