Betaalplan, How does it work?

The customer

Betaalplan is an online payment method that allows the customer to pay a transaction after receiving the purchase. The customer only pays for the articles retained. When the process for returns are taking too long to verify, the collection period can be paused by placing it on hold. This can only be done via Betaalplan.

  • If the customer’s transaction is not accepted by Betaalplan, the customer must contact Betaalplan himself due to privacy compliance rules.

  • When a Betaalplan transaction is uncleared, Betaalplan will authorize or decline the transaction.

When a transaction has been accepted, the risk of the merchant is secured as Betaalplan has taken it fully and they will contact the customer to pay the order. The customer can select a pay-off period which fits best to fulfill the monthly payment to Betaalplan.

Shipped status.

When receiving a transaction with Betaalplan as payment method, it is important to take the following steps.

If you agree with the received transaction (by actually sending the goods), you can change the order status from completed to shipped. More importantly, this allows Betaalplan to start billing the customer. Betaalplan will guarantee the payout of the transaction.

If you do not change the order status to shipped, the order will eventually be canceled.

  • The shipped status is therefore important for invoicing the customer and the payout of the transaction on your MultiSafepay balance.

Payout Betaalplan transaction.

The payout of a Betaalplan transaction will be added onto your MultiSafepay Control balance once received from Betaalplan. MultiSafepay will processes the payout from a Betaalplan transaction within 5 working days.

Betaalplan transaction flow

Order Status Financial Status Description
Uncleared Uncleared When a Betaalplan transaction is marked with the status uncleared, Betaalplan will authorize or decline the transaction. No action is required.
Uncleared Initialized A payment has been initiated, but no payment has been received yet.
Completed Uncleared A successful Betaalplan transaction has been received.
Shipped Uncleared A Capture has been send to Betaalplan, the transaction has been confirmed. An invoice will be send to the customer and your payout is guaranteed.
Shipped Completed Payout of a Betaalplan transaction has been received and added to your MultiSafepay Control balance.
Declined Declined Transaction has been rejected by Betaalplan. Behind the declined status in your MultiSafepay Control, the reason of rejection is shown.
Void Canceled Transaction has been canceled.
Expired Expired When no action is being taken when receiving a transaction with the payment method Betaalplan, the transaction will automatically expire.

Betaalplan transaction, refund status flow

Order Status Financial Status Description
reserved reserved A refund has been requested.
Completed Completed Refund has been successfully processed.

Full API reference on the payment method Betaalplan.

Product rules

Some rules may apply to certain payment methods. These rules apply to the payment method Betaalplan.

  • The days and seconds active does not apply to the payment method Betaalplan. This is because the payment method is a post payment method. As a result, it has a different payment flow and the setting of a days or seconds active will have no influence.

    Full documentation on the lifetime of a payment link can be found on our FAQ page, Lifetime of a payment link

  • The payment method Betaalplan processes the currency Euros (EUR).

  • Betaalplan is currently offered in the Netherlands only.